Senior Platform Technical Product Manager

Invoca is an AI-powered revenue execution platform that focuses on enhancing customer interactions for profitable growth. They are seeking a Senior Platform Technical Product Manager to define strategy and execution for internal platform capabilities, ensuring alignment with business goals and enabling fast innovation across engineering teams.

Responsibilities:

• Partner to define and drive the vision, strategy, and roadmap for core platform services (e.g., APIs, infrastructure, identity, observability, internal tooling), ensuring platform investments directly align with company-level product and business goals
• Proactively identify and champion opportunities to reduce technical debt, improve platform scalability, and accelerate overall development velocity across the organization
• Partner with engineering leaders to define architectural direction and platform standards. Collaborate with Product Managers and other stakeholders to understand platform dependencies and drive alignment across multiple engineering teams. Work closely with security, compliance, and platform teams to ensure platform reliability and governance
• Translate platform strategy into clear, prioritized roadmaps and technical requirements (product briefs, epics, user stories). Define and track success metrics, including SLAs, performance benchmarks, and internal adoption rates
• Evaluate complex build vs. borrow vs. buy decisions and vendor integrations. Participate in architectural reviews and design discussions, leveraging a deep understanding of APIs, distributed systems, cloud infrastructure (AWS/GCP), and data architectures
• Ensure platform services are well-documented, discoverable, and user-friendly. Actively gather internal customer feedback to continuously improve the overall developer experience and track and improve platform adoption across engineering teams

Requirements:

• 5+ years of hands-on experience in a platform, infrastructure, or other engineering-heavy role, which includes 2+ years of dedicated Product Management experience
• Proven track record of successfully leading and delivering complex, cross-team technical initiatives in an Agile/Scrum environment
• Exceptional prioritization and decision-making skills with an analytical, data-driven approach
• Strong working knowledge of distributed systems, APIs, cloud infrastructure (AWS/GCP), and data platforms
• Familiarity with CI/CD, DevOps practices, and system reliability principles
• Ability to read technical documentation and engage credibly in architecture-level design discussions
• Demonstrated ability to influence without direct authority across multiple technical teams
• Strong written and verbal communication skills, able to articulate technical trade-offs to both engineers and business stakeholders
• Experience building platforms in high-scale or enterprise SaaS environments
• Background in software engineering or technical architecture
• Experience with observability, identity, security, or internal developer platforms
• Familiarity with AI/ML infrastructure or data-intensive systems
• Experience supporting enterprise-grade security and compliance standards