Net Health is a leading-edge SaaS company in healthcare that delivers solutions to help patients get better and live more fulfilling lives. The Inside Sales Account Executive III is responsible for managing a cross-section of accounts, handling the full sales cycle, and influencing customer decisions while collaborating with Field Account Executives and Sales leadership.
Responsibilities:
- Independently manage outbound prospecting (call, email, social) across a cross-section of accounts, including complex and higher-acuity targets
- Qualify and advance inbound leads (MQLs) with confidence and independent judgment, determining the appropriate path forward based on account complexity and strategic fit
- Utilize established sales processes, maintaining set sales standards at the highest level
- Serve as the initial point of contact for the Sales team and build the company brand
- Apply knowledge of the product industry to facilitate prospecting efforts
- Influence customer decisions by connecting business challenges to Net Health solutions; anticipate client needs and proactively identify expansion opportunities before they are surfaced
- Utilize Salesforce.com to track activities, update prospect data, and competitive information according to department guidelines
- Partner with Field Account Executives on complex or strategic deals; serve as a knowledgeable resource across the team given depth of product and market expertise
- Manage inbound expansion opportunities with existing clients, including upsell and cross-sell of additional products, licenses, or services
- Cultivate and manage relationships across a diverse account mix, including complex and higher-acuity accounts, with the autonomy to identify the right approach for each
- Communicate effectively with existing clients and new prospects, set appropriate expectations for next steps in sales opportunities, deliver excellent follow-up to client questions and requirements
- Operate with full command of company sales operations, processes, and negotiation; independently build opportunity records, manage pricing proposals, and drive contract execution through close
- Team effectively with the cross-functional team members to meet client and prospect requirements
- Track all activity in the CRM according to department guidelines
- Meet or exceed weekly, monthly, and quarterly activity metrics and pipeline targets, including calls, emails, meetings set, and opportunities created
- Proactively diffuse objections and resolve complex deal obstacles independently, leveraging experience and product depth to keep opportunities moving
- Leverage sales engagement platforms and prospecting tools to optimize outreach cadences and improve conversion rates
- Maintain current, comprehensive knowledge of the competitive landscape, market trends, and Net Health product developments; use that knowledge to sharpen positioning and anticipate client concerns
Requirements:
- Minimum Education Bachelor's degree or equivalent experience
- Minimum 6+ years of relevant inside sales experience, with a demonstrated track record managing complex accounts and closing independently
- Consistent track record of meeting or exceeding quota, including on complex, multi-stakeholder opportunities
- Strong written and verbal communication skills with the ability to engage and influence decision-makers at multiple levels
- Highly organized with strong time management skills and ability to prioritize across a large book of prospects and active opportunities
- Highly self-directed and resilient; operates with minimal supervision and brings a growth mindset and competitive drive to continuously improve results
- Proficient in consultative or solution-based selling methodologies (e.g., value selling, MEDDPICC); able to apply them independently across varied account types
- Salesforce or equivalent CRM; ability to build and manage pipeline, log activities, and generate reports
- Sales engagement platform experience (e.g., Salesforce and Gong)
- Prospecting and data intelligence tools (e.g., Salesforce and Gong)
- Microsoft Office Suite; proficiency with video conferencing tools (e.g., Teams) for remote selling
- Experience working in a B2B SaaS or technology solutions environment preferred; relevant industry experience a plus