Lumen Technologies is a leading provider of AI-powered connectivity solutions, enabling secure and high-performance networking for enterprises and communities. The Account Manager I role focuses on driving new sales and brand awareness through desk-based prospecting and account management within a defined territory.
Responsibilities:
- Desk-based prospecting, selling and account management into assigned customers to meet assigned monthly sales quotas
- Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc
- Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call
- Proactively solve sales challenges and customer obstacles
- Effectively navigate company systems and tools to provide customers with timely quotes, follow up
- Engage internal resources and support personnel to provide an exceptional customer experience
- Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue
- Leverage the broader sales resource eco-system to drive high impact opportunities
- Work with urgency through all aspects of the sales cycle through closing
- Maintain updated sales stages and accurate notes in Salesforce.com
- Provide activity reports as required. Forecast and commit monthly sales volume accurately
- Attend assigned meeting and participate in all company training requirements. Constantly advance efforts and ways to improve performance towards personal development
- Enhance and develop knowledge of new technologies and selling points to build strong career and serve as effective resource to your customers
- Create and maintain account plans as required
Requirements:
- Up to 3+ years sales experience, experience selling similar products a plus. Results-oriented
- Strong communication, written and presentation skills
- Ability to build new relationships. Highly motivated and ambitious. Works well when presented with challenges. High energy and positive
- Anxious to learn and grow professionally. Coachable and can easily take direction
- Customer experience focused
- Proficiency in MS Office and social media. Web-conferencing skills
- Experience in Salesforce.com and LinkedIn
- Work daily with integrity and follow the Lumen Unifying Principles