Business Support Specialist

A financial services organization is seeking a Business Support Specialist in San Diego, California. This role supports business operations through research, analysis, issue resolution, and process improvement in a collaborative, on-site environment.

About the Opportunity:

• Shift: Day


• Schedule: Monday to Friday


• Hours: Standard business hours


• Setting: On-site

Responsibilities:

• Analyze, research, and resolve problems, discrepancies, and system-related issues


• Review business systems and processes to ensure compliance with regulatory and procedural requirements


• Identify errors, omissions, and root causes, and recommend corrective actions


• Conduct internal audits and support process improvement initiatives


• Provide data analysis, project support, and collaboration with cross-functional teams on system and process enhancements

Qualifications:

• 1+ year of relevant work experience


• Associate's Degree


• Advanced knowledge of Business Systems and Operational processes


• Experience conducting audits, resolving discrepancies, and applying findings to requests for information


• Advanced research, analytical, and problem-solving skills


• Advanced verbal and written communication skills


• Ability to work independently, exercise good judgment, and function effectively in a team environment


• Ability to navigate multiple screens and PC applications while adapting to new technologies

Desired Skills:

• Bachelor's degree or an equivalent combination of training, education, and experience


• Power BI experience


• SharePoint experience


• Knowledge of financial products, services, and programs