Jira Administrator (W2 ONLY)
Austin, Minnesota, United States of America
Contract
3 days ago
Key skills
PythonAILLMAgenticREST APIGitHubServiceNowCRMJiraAgileCI/CD
About this role
Job Description
Key Responsibilities
- Jira Platform Administration
- Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
- Ensure platform scalability, governance, and alignment with enterprise operating models
- Workflow Design & Automation
- Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
- Build advanced automations to reduce manual intervention and improve cycle time
- Scripting & Integration
- Develop and maintain scripts using tools such as:
- ScriptRunner (Groovy)
- REST APIs (Jira, GitHub, ServiceNow, etc.)
- Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems)
- Agentic AI Enablement
- Design and implement AI-assisted workflows and decision agents, including:
- Intelligent triage assignment
- Automated work classification and routing
- Context-aware recommendations (priority, ownership, dependency mapping)
- Partner with AI teams to operationalize agent-based automation within Jira workflows
Required Qualifications
- 10+ years of experience as a Jira Administrator (Cloud preferred)
- Deep expertise in:
- Workflow configuration, schemes, and permissions
- Jira Automation / Automation for Jira
- Strong scripting experience:
- Groovy (ScriptRunner), Python, or similar
- REST API integrations
- Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
- Proven ability to manage multi-team / multi-org Jira environments
Preferred Qualifications
- Experience implementing AI-driven workflow automation
- Familiarity with:
- Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
- Prompt engineering or AI workflow design
- Exposure to:
- Large-scale software delivery environments (Agile / SAFe)
- Enterprise data models and taxonomy design