Customer Development Manager - Amazon (Remote)

Nestlé Health Science is dedicated to merging nutrition, science, and wellness to empower healthier lives. The Customer Development Manager is responsible for managing Amazon Ecommerce sales and executing strategic plans to achieve revenue and profit growth for various health brands.

Responsibilities:

• Manage and execute strategic plans on Amazon to deliver revenue and profit growth objectives for Osteo Bi-Flex, Puritan’s Pride, Gut Health and Ester-C. Work under the direction of the Director, Customer Development to create and drive brand and category growth strategies aligned with the customer’s goals & objectives
• Identify trends and new opportunities for revenue and category growth, and present recommendations to Ecommerce Leadership
• Execute business plans with Amazon customer base
• Ensure alignment with target budget plan and new product distribution goals
• Oversee relationship and regular engagement with both Amazon as well as agency partners
• Collaborate cross-functionally with internal teams such as digital media, creative, and finance to ensure plan execution
• Maintain clear understanding of customer objectives; flawlessly execute operational plans; and measure results
• Deliver customer presentations relating to innovations, promotions, pricing, etc
• Partner with cross-functional teams to develop and execute holistic launch plans for new products
• Manage all aspects of trade budgets, including system input, trade fund management, direct sales forecasting, and projection activities
• Perform other duties as required

Requirements:

• Proven Amazon 1P sales experience; executing effective pricing and promotional activities to increase sales and market share for the company and its customers
• Experience with project management including project planning and management in a complex, fast-moving environment
• Strong relationship and account management experience; well versed in working collaboratively with partners and customers to drive initiatives that deliver on goals
• Strong sales and revenue generating skills
• Strong financial and business acumen
• Dynamic leader who can push past obstacles, overcome objections, and build advocacy with the customer as well as internal teams
• Ability to recommend and execute creative solutions and push beyond the obvious to deliver recommendations that cover new or 'unchartered' territories
• Excellent written, oral, and interpersonal communication skills; articulate communicator who can quickly synthesize data
• Practice active listening with customers, gaining insights and moving objectives forward
• Highly organized with the ability to prioritize, shift priorities as required, and ultimately meet deadlines
• Ability to multi-task in a fast-paced environment and exhibit follow-through
• Problem solver with a solutions-oriented mindset
• Proficient in MS Office Suite (Word, Excel, Power Point, Teams, etc.)
• Bachelor's degree in business or related field preferred; MBA a plus
• At least 5 years consumer product sales experience preferred
• 3+ years brand building experience on Amazon; Ecommerce experience preferred