Retirement & Wealth - Sr. Business Analyst (Remote)

Inspira Financial is seeking a Senior Business Analyst to join their Product Management department. This role focuses on owning domain clarity across multiple workflows and products, collaborating with various teams to analyze data and develop data-driven solutions that enhance business performance and compliance.

Responsibilities:

• Own domain and rule clarity across products and workflows
• Define, document, and validate complex business rules across interconnected workflows
• Raise the quality bar for requirements, documentation, and operational readiness
• Mentor other team members on rule design, edge cases, and testability
• Anticipate impacts of rule changes, customer insights, and regulatory considerations
• Design scenario-based validation plans defining conditions for success
• Evaluate solution options for rule completeness and exception coverage
• Identify hidden operational costs and risks to inform prioritization decisions
• Establish and enforce requirements standards
• Unblock teams by clarifying rules and driving timely decision-making
• Ensure test and operational readiness activities are clearly defined and executed
• Lead root cause analysis for rule-driven defects
• Lead discussions to align stakeholders on conflicting interpretations
• Document tradeoffs, decisions, and rationale for auditability and future reference
• Facilitate working sessions across teams for shared services and journeys
• Maintain centralized repositories for domain knowledge and documentation
• Develop reusable playbooks for complex processes
• Define and standardizes operational metrics
• Define and maintain BA templates, checklists, and standardized artifacts
• Ensure consistency in tagging, linking, and documentation across tools (ADO, wiki, etc.)
• Support rollout and adoption of enterprise frameworks
• Act as product manager delegate when needed, providing continuity in decision-making, prioritization, and stakeholder engagement in the absence of the product manager
• Engage directly with external clients, demonstrating a high degree of professionalism and clarity in communication to gather requirements, manage expectations, provide software demos and ensure successful outcomes
• Develop and deliver training materials and sessions to ensure stakeholders and operational teams are equipped to adopt new processes and product capabilities
• Foster a culture of clarity, accountability, and continuous learning
• Advocate for operational excellence and trust-building across teams
• Other duties as assigned

Requirements:

• Own complex domain and rule clarity across multiple workflows or products
• Identify business needs, analyze data, and develop data-driven solutions
• Collaborate closely with other product, operations, legal, compliance, and technology teams
• Evaluate current processes and uncover areas for improvement
• Design scalable, operationally sound solutions that optimize business performance and reduce risk
• Elevate the quality and consistency of requirements, documentation, and operational readiness
• Mentor team members and drive adoption of best practices
• Provide expertise across the full product lifecycle including discovery, design, validation, testing, and implementation
• Focus on rule coherence, operational impact, and compliance alignment
• Define, document, and validate complex business rules across interconnected workflows
• Raise the quality bar for requirements, documentation, and operational readiness
• Anticipate impacts of rule changes, customer insights, and regulatory considerations
• Design scenario-based validation plans defining conditions for success
• Evaluate solution options for rule completeness and exception coverage
• Identify hidden operational costs and risks to inform prioritization decisions
• Establish and enforce requirements standards
• Unblock teams by clarifying rules and driving timely decision-making
• Ensure test and operational readiness activities are clearly defined and executed
• Lead root cause analysis for rule-driven defects
• Lead discussions to align stakeholders on conflicting interpretations
• Document tradeoffs, decisions, and rationale for auditability and future reference
• Facilitate working sessions across teams for shared services and journeys
• Maintain centralized repositories for domain knowledge and documentation
• Develop reusable playbooks for complex processes
• Define and standardize operational metrics
• Define and maintain BA templates, checklists, and standardized artifacts
• Ensure consistency in tagging, linking, and documentation across tools (ADO, wiki, etc.)
• Support rollout and adoption of enterprise frameworks
• Act as product manager delegate when needed
• Engage directly with external clients
• Develop and deliver training materials and sessions
• Foster a culture of clarity, accountability, and continuous learning
• Advocate for operational excellence and trust-building across teams