Sales Development Representative

Phillip Jeffries Ltd is a global luxury wallcovering brand known for its exceptional service and curated collections. They are seeking a dynamic Sales Development Representative to join their Sales Contract team, responsible for prospecting, lead generation, and enhancing client experiences in the design community.

Responsibilities:

• Identifying high-potential prospects through defined criteria and business insights
• Profiling accounts by uncovering key decision-makers and early business needs
• Executing strategic cold outreach from curated lead sources
• Introducing our brand to new clients with compelling, scripted messaging
• Nurturing relationships and qualifying leads for our outside sales team
• Using curated sales materials to educate and inspire prospective clients
• Supporting assigned accounts and growing a loyal client base
• Recognizing cross-selling opportunities to enhance interiors with seamless sophistication
• Capturing and optimizing High Performing Activities in our CRM to meet targets
• Sending thoughtful follow-ups—thank you notes, product mailers, and more
• Providing tailored service, including product quotes and stock checks
• Facilitating sample and mailer requests with precision and care
• Managing reserve requests and providing ETA & product status updates proactively
• Delivering timely responses through phone and email with grace and professionalism
• Serving as a trusted design concierge for product selections and service guidance

Requirements:

• 3+ years of successful experience in sales, sales development, or telesales; preferably within the design or interiors industry
• Must be based in New Jersey
• Proven track record of generating leads, building pipeline, and converting opportunities into sales
• Strong communication skills, both written and verbal, with the ability to build rapport quickly
• Experience working with a CRM platform and managing activity, pipeline, and follow-up consistently
• Ability to work effectively in a remote environment with strong time management and self-discipline
• Proactive approach to prospecting, including cold outreach and developing new business opportunities
• Naturally curious, with strong listening skills and the ability to ask thoughtful, open-ended questions
• Highly motivated, competitive, and driven to achieve and exceed goals
• Strong organizational skills with the ability to manage multiple accounts and priorities
• Comfortable adapting your communication style to different client personalities and needs
• Positive, team-oriented mindset with a willingness to collaborate and learn