Payscale is the original compensation innovator for organizations looking to enhance their business through pay. The Account Manager I - Mid-Market is responsible for driving revenue growth within a designated book of business by creating and executing upsell opportunities while collaborating with various teams to ensure client satisfaction and engagement.
Responsibilities:
- Create, drive, and execute on revenue upsell opportunities within a specified book of business
- Partner with Renewals Managers to scope renewals for growth and execute a timely and strategic renewals process within your book of business
- Own the responsibility of all commercial activity within your given book of business
- Generate business opportunities through SDR partnerships, CSM Partnerships, RM Partnerships, professional networking, client account blue printing, customer MQLs, etc
- Drive brand awareness, TSO campaigns, and lead generation
- Meet and exceed all monthly, quarterly, and annual sales quotas from the first quarter in seat
- Own the sales cycle - from lead generation to closure
- Collaborate with the Customer Success Team to gain deep understanding of client adoption and engagement
- Develop and deliver on a territory business plan working closely with sales leadership and internal partners
- Maintain account and pipeline opportunity forecasting within Salesforce.com
- Proactively manage a book of business and own meeting/exceeding upsell goals
Requirements:
- An experienced, customer-centric, Account Manager or Account Executive with documented consistent success driving revenue growth and exceeding targets across an existing customer base
- 3+ years of software sales experience & a BA/BS degree strongly preferred
- Strong preference for Human Capital Management sales experience HRIS, compensation, talent management, benefit technologies, etc
- Proven track record of consistently exceeding Monthly, Quarterly, and Annual sales targets
- Knowledge of territory/accounts assigned preferred
- Be able to work independently, take initiative, and manage performance accordingly
- Superior professional presence and business acumen
- Experience selling at the 'C' level (CHROs a plus) and to other HR persona (Talent Acquisition, Compensation, etc)