Best Buy Business, Inside Sales Associate Account Manager

Best Buy is a leading technology retailer committed to enriching lives through technology. They are seeking an Associate Account Manager to deliver positive experiences for clients, grow sales, and ensure customer satisfaction through effective communication and relationship management.

Responsibilities:

• Coordinate the client journey for New and Existing Clients through new lead sources (retail, trade shows, procured lists, etc.) and inbound/outbound communication vehicles
• Process solutions sales and identify potential future opportunities that require dedicated account management according to defined customer journey/transition processes
• Responsible for ensuring all leads are contacted with a high level of urgency to capture immediate needs as well as determine future opportunities
• Utilize Microsoft CRM (Microsoft Dynamics) as a communication vehicle for business lead communication
• Effectively communicates and partners with support teams around processes and experiences that are impacting customers
• Accountable for continued development with product knowledge, vertical expertise, certifications and selling skills that will be completed in Learning Network, and in conjunction with a learning plan

Requirements:

• 2 years of sales experience
• 2 years of customer service experience
• Strong verbal and written communication skills
• 2 years of sales experience with technology products, applications and services