Senior Technical Product Manager – Enterprise Integrations (Remote)

Ferguson is a leading provider of quality supplies across various industries, committed to simplifying complex projects for its customers. The Senior Technical Product Manager – Enterprise Integrations will serve as a strategic liaison between business customers and Agile delivery teams, focusing on product direction and driving the delivery of high-value solutions. This role involves managing product strategy, backlog, and stakeholder relationships to ensure alignment with business goals and successful product outcomes.

Responsibilities:

• Define and communicate product vision, goals, and roadmap aligned to business strategy
• Partner with internal customers to understand business needs, opportunities, and priorities
• Evaluate business value, customer impact, and technical feasibility to shape product direction
• Lead product discovery, roadmap planning, and prioritization efforts across initiatives
• Ensure product investments support both near-term delivery goals and long-term strategic outcomes
• Own and manage the product backlog, ensuring items are prioritized based on business value, urgency, dependencies, and effort
• Translate business needs into epics, features, and clearly defined requirements for delivery teams
• Provide direction and clarification to Agile teams throughout the development lifecycle
• Partner with Business Systems Analysts and technical teams to ensure requirements are actionable and complete
• Reprioritize backlog items as needed to respond to changing business needs or market conditions
• Ensure delivery remains aligned to scope, timeline, budget, and quality expectations
• Build strong relationships with business partners, leadership, and delivery teams
• Facilitate alignment across customers on priorities, scope, and expected outcomes
• Communicate product updates, risks, dependencies, and achievements clearly and effectively
• Drive decision-making and resolve conflicts or ambiguity related to requirements, scope, or priorities
• Serve as the main point of contact for business collaborators throughout the product lifecycle
• Lead collaboration across business, architecture, engineering, QA, UX, and support teams
• Ensure teams understand the 'why' behind product priorities and business outcomes
• Support Agile ceremonies including backlog refinement, sprint planning, reviews, and retrospectives
• Provide leadership on sophisticated initiatives involving multiple teams, systems, or business areas
• Promote continuous improvement in product processes, team collaboration, and delivery effectiveness
• Monitor product progress, outcomes, and adoption using dashboards, important metrics, and collaborator feedback
• Evaluate delivered features to ensure they align with business goals and customer expectations
• Find opportunities for optimization, innovation, and future improvements
• Stay informed on industry trends, new technologies, and guidelines in product management and Agile delivery
• Develop and maintain product roadmaps for assigned business capabilities or platforms
• Work with business customers to identify needs, define outcomes, and prioritize initiatives
• Partner with delivery teams to ensure requirements are understood and implementation aligns with intended business value
• Drive backlog refinement and ensure readiness for sprint planning and execution
• Track progress, manage dependencies, and communicate updates to collaborators and leadership
• Supervise product performance and recommend enhancements based on data, feedback, and business priorities
• Support business case development, funding discussions, and strategic planning for future initiatives
• Champion a customer-focused approach centered on delivering meaningful results

Requirements:

• Minimum of 6+ years of experience in Product Ownership, Product Management, Business Analysis, or a related role within Agile software delivery environments
• Bachelor's degree or equivalent experience in Business, Information Technology, Computer Science, or an equivalent area preferred
• Technical knowledge of backend integrations, API, MongoDB and Java
• Experience in enterprise or large-scale backend integration product environments
• Experience working with business process transformation, customer-facing platforms, or internal enterprise systems
• Scrum Product Owner, or related Agile/Product certification is a plus
• Demonstrable experience owning product roadmaps, managing backlogs, and delivering technology solutions that drive measurable business outcomes
• Demonstrated experience leading multi-functional teams and influencing customers across business and IT functions
• Good experience applying Agile methodologies, especially Scrum
• Ability to define strategy while also managing tactical execution details
• Experience partnering with senior leaders to shape vision, manage priorities, and deliver sophisticated initiatives
• Solid understanding of product ownership principles, Agile delivery, and software development lifecycle practices
• Ability to translate business strategy into product roadmaps and actionable requirements
• Strong analytical, problem-solving, and decision-making skills
• Excellent verbal and written communication skills, including the ability to communicate technical concepts to non-technical audiences
• Strong organizational and prioritization skills with proficiency in managing multiple initiatives simultaneously
• Ability to build credibility and influence across teams and leadership levels
• Comfortable working in both technical and business environments
• Familiarity with tools such as Jira, Confluence, Azure DevOps, Power BI, and Microsoft Office applications
• Demonstrates a solid grasp of system integrations, business processes, and enterprise application delivery
• Analyzes sophisticated business and technology challenges to define practical, scalable solutions
• Balances contending priorities, customer expectations, and delivery constraints
• Use sound judgment to make decisions in ambiguous or evolving environments
• Adjust plans and priorities as new information, risks, or business needs emerge