Taulia is a fintech company that is part of the SAP group, seeking an Associate Product Manager for Virtual Cards to enhance their virtual card-based payment solutions. The role involves developing new services, driving revenue growth, and collaborating with stakeholders to expand customer solutions.
Responsibilities:
- Seek user feedback (qualitative and quantitative) to understand how customers engage and benefit from the product
- Support customer discovery efforts (working alongside senior leadership)
- Understand and prioritize quality issues across use cases that are applicable to the product
- Assist a more senior PM in developing initiatives and prioritization in a clear, actionable format for the team
- Collaborate daily with members of the product team(s) and actively contribute ideas during brainstorms
- Work to understand overall Product strategy and direction and how it relates to the team(s)
- Seek exposure to product innovation case studies and processes
- Build relationships across teams to efficiently get work done
- Articulate the company’s objectives and how they relate to specific Product initiatives
- Work closely with Taulia Product Owners to align Product Development Roadmaps (including but not limited to business requirements, success criteria, prioritization, and dependencies)
- Ensure delivery of end-to-end solutions, including but not limited to sales enablement, customer support, compliance, and operations
- Manage go-to-market planning and execution
Requirements:
- Fundamental knowledge of Virtual cards and credit card processing
- 1+ years of experience with virtual card operations, support, and problem resolution
- Experience collaborating across internal and external teams to achieve results
- Intellectually curious mindset; someone who asks questions and connects things meaningfully
- Practical experience maintaining highly scalable solutions (large volume of target customers) enabled by data and/or technology