Destination CareersRemote
Customer Service– Hotel Reservations (Remote)
United States of America
Full-time
6 days ago
$25,000 - $65,000 USD
Visa Sponsor
Key skills
Customer SupportCustomer ExperienceClient Relationship ManagementCRM toolsHospitality industry experienceTravel industry experienceCRMCommunication
About this role
Destination Careers is seeking a remote Customer Service representative for Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support.
Responsibilities:
- Managing customer interactions
- Assisting clients with hotel reservation inquiries
- Ensuring a seamless booking process
- Delivering exceptional customer support
Requirements:
- Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
- Experience in enhancing Customer Experience and maintaining excellent client relationships
- Exceptional communication, problem-solving, and interpersonal skills
- Proficiency in using customer relationship management (CRM) tools and relevant technology
- Capable of working independently in a remote environment
- Prior experience in the hospitality or travel industry is a plus