Platform Product Manager

Airbnb is a global platform that connects hosts and guests, fostering a sense of belonging and community. They are seeking a Platform Product Manager for their Trust & Safety team, responsible for identifying customer pain points and delivering products that enhance safety and trust within the Airbnb community.

Responsibilities:

• Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches
• Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact
• Defining goals and success with clearly measurable objectives and key results
• Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams
• Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints
• Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes
• Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
• Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against fraud, abuse, safety, unwanted bad activities, etc

Requirements:

• 5+ years product management experience
• Prior product, operations, consulting or engineering experience in security, trust, safety, risk, payments or fraud
• Prior experience building machine learning products
• Excellent written and verbal communication skills
• Experienced in design and hypothesis driven product development
• Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
• Experience leading teams through ambiguity, and high stakes trade off decisions