Deskside Support Engineer Malvern - PA - Pennsylvania

Malvern PA

Job Description:

>> Experience Required

>> Technology requirements Desktop Support L2L3 desktop support Excellent analytical & troubleshooting skills

>> Good knowledge in desktop operating systems and troubleshooting issues

>> Strong communication skills, Good Personality Present ability

>> Client-side Mail system (MS Outlook), MS Office and other Industry standard applications

>> Experience in managing VIP clients Printer Support and Troubleshooting

>> Device Validation Visual inspection of devices as requested Device Inventory capabilities and physical comparison to inventory lists

>> Roles & Responsibilities Basic troubleshooting and repair of IT equipment failures Power onpower off devices Reset Remote Management connection IDs and Passwords Reseat cables General Troubleshooting and visual verification to assist remote troubleshooting efforts Check power connections Provide feedback on console display (e.g. stop errors, blue screen, etc.) Identify and report audible errors and system failures Is good Team player to work collaboratively with other team member Good CustomerVendor handling skills

Requirements:

>> 4-6 years of experience