Network Security Analyst || Austin, TX (Hybrid - Locals only) || Must have linkedin and 11+ years of exp.||
Austin, Minnesota, United States of America
Contract
2 weeks ago
$65 USD
Key skills
ServiceNowLeadershipChange ManagementCommunicationNetwork Security
About this role
Network Security Analyst I
Austin, TX (Hybrid - Locals only)
Must have linkedin and 11+ years of exp.
- Active Texas DL & LinkedIn ID Must for submission
- LOCAL profiles only
- Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.
State / Federal client experience profiles preferred
Job Description:
A Systems Analyst I will function as the Vulnerability Remediation person for the Client Server Team. This will allow us to remediate more vulnerabilities and stay in a ready state regarding vulnerability remediation. The Vulnerability Remediation & Change Coordination Analyst is responsible for coordinating, tracking, and facilitating the remediation of server vulnerabilities that fall outside standard patching schedules. This role serves as the primary interface between Cyber Security, the Server Operations teams, and Change Management to ensure high-risk and exception-based vulnerabilities are remediated in a timely, auditable, and compliant manner. The position leverages ServiceNow, including the IT Remediation Workspace, to manage end-to-end vulnerability remediation activities and to present remediation changes to Change Advisory Board (CAB). The role supports enterprise server platforms including Windows, Linux, and Citrix and requires strong organizational, communication, and change management skills rather than day-to-day patch execution.
________________________________________
Primary Responsibilities
Vulnerability Remediation Coordination
Review, triage, and manage vulnerability remediation assignments within ServiceNow IT Remediation Workspace.
Coordinate remediation efforts for vulnerabilities that cannot be addressed through normal patch cycles (e.g., emergency, high-risk CVEs, exceptions, or special remediation scenarios).
Serve as the central point of coordination between Server Operations, Security (CSOC), and other impacted teams throughout the remediation lifecycle.
Track remediation status, dependencies, and outstanding actions to ensure vulnerabilities progress to closure in accordance with policy and risk priorities.
Ensure remediation activities align with the Vulnerability Remediation Process and supporting work instructions.
________________________________________
ServiceNow & IT Remediation Workspace
Create, manage, and update:
Vulnerability Remediation Tasks (VUL)
Associated Change Requests
Related Configuration Items (CIs)
Ensure accurate documentation of remediation plans, implementation steps, validation outcomes, and rollback plans within ServiceNow records.
Validate that vulnerability remediation tasks meet ServiceNow process requirements and audit expectations before change submission.
Coordinate remediation sequencing across multiple server platforms and support teams using ServiceNow workflows and assignment rules.
________________________________________
Change Management & CAB Presentation
Prepare and submit Normal and Standard Change Requests for vulnerability remediation activities.
Present vulnerability remediation changes to CAB, clearly articulating:
Security risk and urgency
Scope and impacted systems
Remediation approach
Testing and validation plans
Rollback and risk mitigation measures
Address CAB questions and coordinate follow up actions as needed to secure approval.
Ensure approved changes are scheduled, communicated, and implemented in alignment with change windows and operational constraints.
________________________________________
Cross Platform Server Support
Coordinate vulnerability remediation across:
Windows Server environments
Linux Server environments (RHEL)
Citrix server platforms
Work with platform SMEs to understand remediation requirements and constraints without directly executing patching activities.
Ensure consistent remediation tracking and reporting across heterogeneous server platforms.
________________________________________
Organization, Tracking & Reporting
Maintain detailed tracking of:
Outstanding vulnerabilities
Change approvals
Implementation status
Validation and closure evidence
Support audit, compliance, and leadership reporting with accurate, up to date remediation metrics and status summaries.
Identify process gaps, bottlenecks, or recurring issues and recommend improvements to remediation and change workflows.
SKILLS AND QUALIFICATIONS
Actual
Years
Experience
Years
Experience
Needed
Required/
Preferred
Skills/Experience
3
Required
Proven experience coordinating server vulnerability remediation in an enterprise environment.
3
Required
Strong hands on experience with ServiceNow, including Change Management and IT Remediation Workspace.
3
Required
Solid understanding of change management processes and presenting changes to a CAB.
3
Required
Practical knowledge of server platforms: Windows Server, Linux Server, Citrix Infrastructure
3
Required
Exceptional organizational skills with the ability to manage multiple parallel remediation efforts.
3
Required
Strong written and verbal communication skills, especially for CAB and cross team coordination.
1
Preferred
Experience supporting vulnerability remediation in a government, regulated, or large enterprise environment.
1
Preferred
Familiarity with vulnerability management workflows involving CSOC, Infrastructure, and Application teams.
1
Preferred
Experience coordinating remediation outside of standard patching schedules (emergency or out of band remediation).
1
Preferred
Prior exposure to audit, compliance, or security evidence collection related to vulnerability remediation.
1
Preferred
Timely remediation of high risk and exception-based vulnerabilities.
1
Preferred
High quality, CAB approved change records with complete and accurate documentation.
1
Preferred
Clear, auditable tracking of vulnerability remediation status from assignment through closure.
1
Preferred
Improved coordination and reduced remediation delays across server platforms.
Thanks,
KK