Analyst, Business Product

Ensemble Health Partners is a provider of technology-enabled revenue cycle management solutions for health systems, hospitals, and affiliated physician groups. The Analyst II, Business Product drives business and product analysis across healthcare revenue cycle operations, translating stakeholder needs into scalable solutions and improving product performance, financial outcomes, and customer experience.

Responsibilities:

• Conduct user interviews, define use cases, and document user journeys and pain points
• Gather, validate, and translate business and system requirements into actionable deliverables
• Define problems, evaluate solutions, and provide recommendations
• Analyze revenue cycle workflows to improve claim acceptance and reimbursement timelines
• Support data-driven decision making through trend and performance analysis
• Communicate insights, risks, and recommendations to stakeholders at all levels
• Identify and implement process improvements to drive efficiency and scalability

Requirements:

• Bachelor's degree or equivalent experience
• 2–5+ years in business or product analysis
• Experience gathering and documenting requirements
• Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require
• Healthcare revenue cycle experience
• Project leadership experience
• Experience with Jira, Confluence, Visio, or similar tools
• Customer-facing or client solution experience