Process and Documentation Specialist

Role: Process and Documentation Specialist

Hybrid Role in Vienna, VA

JD:

Documentation Specialist TPRM & Vendor Management

We are seeking a dedicated and detail-oriented Process and Documentation Specialist to join an HR, Finance, and Vendor Management team. The successful candidate will be responsible for developing, documenting, and optimizing workflows and processes that enhance efficiency, compliance, and communication within the department. The role also includes drafting standards and guides for vendor relationship managers and engagement/contract owners. Strong knowledge of contract management, vendor management, and third-party risk management is essential. Experience in HR vendor management is preferred.

Responsibilities

• Analyze and document existing enterprise workflows and processes and adapt them to meet HR department needs.
• Collaborate with HR Operational Risk and other stakeholders to review processes/documentation, gather input, and identify areas for improvement and standardization.
• Create clear and concise process documentation, including flowcharts, SOPs, knowledge articles, guides, and work instructions using appropriate tools.
• Review internal and external standards (HR Technology, Enterprise Risk Management, Finance, etc.) to develop comprehensive procedural documents for HR stakeholders.
• Utilize SharePoint to manage and disseminate documentation, ensuring easy stakeholder access.
• Develop presentation and roadshow materials and support information sessions for HR stakeholders to promote best practices for new processes and documentation tools.
• Stay updated on industry trends and regulatory changes related to third-party risk management and vendor management practices.
• Assist in integrating process documentation with risk frameworks and metrics.

Qualifications

• Bachelor s degree in Business Administration, Human Resources, Finance, or a related field.
• Proven experience in process documentation, workflow analysis, and process improvement.
• Strong knowledge of contract management, vendor relations, and third-party risk management.
• Excellent written and verbal communication skills with ability to simplify complex information.
• Strong organizational skills and attention to detail, with ability to manage multiple priorities.
• Strong analytical and problem-solving abilities.
• Proficiency in process mapping and documentation tools, with strong SharePoint knowledge.
• Ability to work collaboratively with cross-functional stakeholders.
• Proficient in Microsoft Office Suite, Copilot, and related tools.

Preferred Qualifications

• Experience in HR, Finance, Vendor Management, or related fields preferred.
• Familiarity with compliance standards and regulatory requirements in vendor management.