Applied Information, Inc. is a nationwide leader in Intelligent Transportation Systems (ITS) and smart city solutions. They are seeking a Fire/EMS Product Representative & Business Development Leader to enhance their Fire & EMS team, focusing on sales execution, territory management, and strategic business development in Texas.
Responsibilities:
- Contribute to the design and execution of a scalable Fire & EMS sales operation blending direct engagement and distribution
- Develop territory business plans with goals, timelines, and performance metrics
- Regularly analyze coverage gaps and create strategies to increase market penetration
- Apply structured sales methodologies provided by Applied Information
- Take a highly proactive approach to business development, actively prospect, make calls, schedule meetings, and engage customers face-to-face to drive growth
- Proactively make weekly outbound calls to schedule appointments for yourself and distributors
- Expand adoption of preemption, priority control, CV2X, and related safety solutions across municipalities
- Open new doors and accelerate customer adoption through consultative selling, strategic relationship building, and effective problem-solving
- Serve as the primary Applied Information Fire/EMS representative within your assigned region Southwest and Midwest
- Travel up to 50% to:
- Meet with departments, chiefs, and command staff
- Support local distributors
- Conduct demos, trainings, and operational evaluations
- Represent Applied Information confidently in front of:
- Frontline firefighters and company officers
- Chief officers and executive fire leadership
- City/County officials and decision makers
- Build and maintain strong relationships with:
- Fire Chiefs and executive staff
- City and county technology, transportation, and public safety leaders
- Distributors, channel partners, and integrators
- Represent Applied Information at regional and national Fire/EMS conferences, expos, and training events
- Work cross-agency with Fire, Police, EMS, DOT, and Traffic Engineering professionals
- Deliver classroom-style instruction, breakout sessions, and large-audience presentations
- Conduct multi-agency training programs involving operational and technical personnel
- Provide technology education related to 911CAD, communications systems, MDTs, and connected vehicle tools
- Collaborate with Product, Engineering, and Marketing teams to align field insights with product development
- Support pilots, proofs of concept, and innovative deployments within customer agencies
- Serve as a subject matter expert for emergency vehicle preemption, priority control, and connected vehicle operations
- Work closely with other Fire/EMS Product Representatives nationwide
- Support teammates in other regions as needed, including occasional work across time zones
- As the Fire/EMS program scales, assist in mentoring or helping onboard additional representatives
Requirements:
- Must reside in and primarily serve the territory of Texas - Oklahoma
- Must have served in a career (full-time, paid) Fire Department
- Achieved rank of Fire Captain or Battalion Chief through progressive promotion
- Significant frontline and supervisory operational Fire/EMS experience
- Demonstrated expertise with fire service technology (CAD, MDTs, GIS, Data/Analytics, preemption, comms systems, etc.)
- Make daily outreach calls/emails, conduct agency meetings, and drive Glance EVP demos and sales through distributor partnerships
- Must have ability and willingness to travel up to 50% within the territory and occasionally nationwide
- Comfortable with public speaking, delivering presentations, and engaging executive leadership
- Able to work effectively from a home office with high self-motivation and minimal supervision
- Willing to collaborate as part of a national Fire/EMS team
- High energy, mission-driven, and able to thrive in a demanding, fast-paced environment
- Fire & EMS Background: 5 years (Required)
- Location: Texas (Required)
- Willingness to travel: 50% (Required)
- 15+ years in the fire service, with substantial operations time as Captain, BC, or higher
- Experience with Fire/EMS technology or public safety software
- 911CAD and reporting systems
- GIS and Data/Analytics
- Radio/communications technology
- Apparatus or equipment sales/service
- Traffic preemption or connected vehicle systems is a plus
- Participation in departmental Technology, R&D, or Innovation committees
- Experience evaluating, piloting, and driving adoption of new technologies
- Proven experience delivering training at regional or national fire conferences is a plus
- Strong relationship-building skills with Public Safety decision makers, City/County officials and distributors