Fire/EMS Product Representative & Business Development Leader - Texas

Applied Information, Inc. is a nationwide leader in Intelligent Transportation Systems (ITS) and smart city solutions. They are seeking a Fire/EMS Product Representative & Business Development Leader to enhance their Fire & EMS team, focusing on sales execution, territory management, and strategic business development in Texas.

Responsibilities:

• Contribute to the design and execution of a scalable Fire & EMS sales operation blending direct engagement and distribution
• Develop territory business plans with goals, timelines, and performance metrics
• Regularly analyze coverage gaps and create strategies to increase market penetration
• Apply structured sales methodologies provided by Applied Information
• Take a highly proactive approach to business development, actively prospect, make calls, schedule meetings, and engage customers face-to-face to drive growth
• Proactively make weekly outbound calls to schedule appointments for yourself and distributors
• Expand adoption of preemption, priority control, CV2X, and related safety solutions across municipalities
• Open new doors and accelerate customer adoption through consultative selling, strategic relationship building, and effective problem-solving
• Serve as the primary Applied Information Fire/EMS representative within your assigned region Southwest and Midwest
• Travel up to 50% to:
• Meet with departments, chiefs, and command staff
• Support local distributors
• Conduct demos, trainings, and operational evaluations
• Represent Applied Information confidently in front of:
• Frontline firefighters and company officers
• Chief officers and executive fire leadership
• City/County officials and decision makers
• Build and maintain strong relationships with:
• Fire Chiefs and executive staff
• City and county technology, transportation, and public safety leaders
• Distributors, channel partners, and integrators
• Represent Applied Information at regional and national Fire/EMS conferences, expos, and training events
• Work cross-agency with Fire, Police, EMS, DOT, and Traffic Engineering professionals
• Deliver classroom-style instruction, breakout sessions, and large-audience presentations
• Conduct multi-agency training programs involving operational and technical personnel
• Provide technology education related to 911CAD, communications systems, MDTs, and connected vehicle tools
• Collaborate with Product, Engineering, and Marketing teams to align field insights with product development
• Support pilots, proofs of concept, and innovative deployments within customer agencies
• Serve as a subject matter expert for emergency vehicle preemption, priority control, and connected vehicle operations
• Work closely with other Fire/EMS Product Representatives nationwide
• Support teammates in other regions as needed, including occasional work across time zones
• As the Fire/EMS program scales, assist in mentoring or helping onboard additional representatives

Requirements:

• Must reside in and primarily serve the territory of Texas - Oklahoma
• Must have served in a career (full-time, paid) Fire Department
• Achieved rank of Fire Captain or Battalion Chief through progressive promotion
• Significant frontline and supervisory operational Fire/EMS experience
• Demonstrated expertise with fire service technology (CAD, MDTs, GIS, Data/Analytics, preemption, comms systems, etc.)
• Make daily outreach calls/emails, conduct agency meetings, and drive Glance EVP demos and sales through distributor partnerships
• Must have ability and willingness to travel up to 50% within the territory and occasionally nationwide
• Comfortable with public speaking, delivering presentations, and engaging executive leadership
• Able to work effectively from a home office with high self-motivation and minimal supervision
• Willing to collaborate as part of a national Fire/EMS team
• High energy, mission-driven, and able to thrive in a demanding, fast-paced environment
• Fire & EMS Background: 5 years (Required)
• Location: Texas (Required)
• Willingness to travel: 50% (Required)
• 15+ years in the fire service, with substantial operations time as Captain, BC, or higher
• Experience with Fire/EMS technology or public safety software
• 911CAD and reporting systems
• GIS and Data/Analytics
• Radio/communications technology
• Apparatus or equipment sales/service
• Traffic preemption or connected vehicle systems is a plus
• Participation in departmental Technology, R&D, or Innovation committees
• Experience evaluating, piloting, and driving adoption of new technologies
• Proven experience delivering training at regional or national fire conferences is a plus
• Strong relationship-building skills with Public Safety decision makers, City/County officials and distributors