Solutions Engineering Integration Specialist

Echodyne offers innovative radar technology for various industries, and they are seeking a Solutions Engineering Integration Specialist to join their team. This role involves supporting customer relationships, integrating solutions with third-party platforms, and providing ongoing technical support for Echodyne's radar products.

Responsibilities:

• Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications
• Support the integration of Echodyne’s solutions with 3rd party integrators, to include Command and Control (C2) platforms, Video Management Platforms (VMS), autonomous platforms, etc
• Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting
• Participate in post-demo data analysis and report creation
• Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals
• Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers
• Up to 50% travel may be required

Requirements:

• Proven track record of learning a technical product and conveying the value of that product to potential customers
• An entrepreneurial spirit and a customer-first orientation. Willingness to roll up your sleeves and do whatever it takes to get the job done
• Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions
• Ability to multi-task, work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
• Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills
• Organized and detail-oriented with excellent follow-up and decision-making skills
• Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations
• Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds
• 5+ years of experience supporting field deployed sensors/hardware
• 3+ years of experience in a quota-carrying technical role (Pre or post-sales)
• 2+ years of experience with software APIs
• TRAVEL: Travel as required, both air and ground; up to 50%
• Experienced in coordinating efforts across teams and organizations
• Experience deploying or operating radar systems, especially Electronically Scanning Array radars
• Experience with Linux operating systems and using a Command Line Interface
• Basic understanding of digital signal processing functions and application to various sensor modalities. Direct experience with radar signal processing a plus
• Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues
• Experience conducting basic data plotting and analysis
• Experience with basic networking and Wireshark
• Experience with scripting in one or more of the following: C/C++, Python, C#