Manager, Lifecycle Marketing

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. As Manager, Lifecycle Marketing, you will drive the execution and optimization of lifecycle marketing programs that guide students from initial interest through enrollment and beyond, ensuring communications are timely and relevant.

Responsibilities:

• Partner with the Director of Lifecycle Marketing to build lifecycle strategies, and own the translation of those strategies into multi-step journeys that support key stages of the student funnel (lead → applicant → enrolled → start → persistence → graduation)
• Own day-to-day journey orchestration, ensuring communications are timely, personalized, and aligned across channels
• Lead testing and optimization efforts (A/B testing, segmentation, personalization, send time optimization) to improve performance
• Analyze campaign and journey performance to identify insights and drive continuous improvement
• Partner with the Student Success Center to align marketing outreach with call center engagement strategies
• Collaborate with Paid Media, DX, Creative, and Analytics teams to support cohesive, omni-channel student experiences
• Maintain audience segmentation, data integrity, and targeting strategies to support effective personalization
• Ensure compliance with email and SMS regulations, deliverability standards, and channel best practices
• Manage and mentor junior team members or shared resources to ensure high-quality execution and delivery

Requirements:

• 4–6+ years of experience in lifecycle marketing, email marketing, or CRM marketing
• Hands-on experience building and deploying campaigns in platforms such as Salesforce Marketing Cloud, Marketo, or similar ESPs
• Experience managing multi-step lifecycle journeys across email and SMS
• Strong analytical skills with the ability to translate data into actionable insights
• Experience with segmentation, personalization, and A/B testing methodologies
• Proven ability to manage multiple campaigns and priorities in a fast-paced environment
• Experience mentoring or managing junior team members or shared resources
• Experience in higher education, edtech, or student lifecycle marketing
• Experience working in omni-channel marketing environments
• HTML editing skills for email troubleshooting
• Experience with reporting and analytics tools (e.g., GA, Tableau, or similar)