Senior Marketing Operations Manager - BizTech

PartnerHero is committed to transforming customer experience with Operational AI. The Senior Marketing Operations Manager will tackle complex Marketing initiatives, collaborating with Marketing and Sales leaders to identify growth opportunities and drive process evolution across the organization.

Responsibilities:

• Bring a point of view on marketing performance by channel and campaign with actionable insights and recommendations underpinned by the clear and reliable reporting you’ve built
• Drive the evolution of our pipe gen processes and the underpinning marketing tech stack (Hubspot, Clay, Apollo, etc.)
• Work cross-functionally with GTM teams to make Opportunity prioritization, pursuit and handoffs easy while gathering the feedback for testing and learning
• Manage and optimize HubSpot and its interaction with Salesforce to identify, score, track, and attribute leads across campaigns
• Define and uphold data governance, segmentation, and database health across marketing systems

Requirements:

• 7+ years in GTM Strategy & Ops, Marketing Operations BizTech, supporting multi-segment multi-product SaaS GTM motion (SMB + Enterprise, or PLG + Sales-led)
• Experience changing the way work is done by synthesizing complex operational data and reports into compelling strategic narratives, for senior leadership
• Strong analytical, system design, and documentation skills; able to translate business needs into scalable technical workflows
• Hands-on experience administering Hubspot, Salesforce, Clay and Apollo
• Proven ability to design automated workflows, operational processes, and scalable cross-system integrations
• Fluency in AI-driven tools or agentic workflows to automate GTM tasks and enrich firmographic and demographic data
• Direct communicator with the operational discipline to document what you build and bring others along on changes
• Comfortable with ambiguity in a high-growth environment; you scope the problem, then move
• Exposure to partner ecosystem tooling