Technical Product Manager, Specialist

Vanguard is a leading financial services company focused on the long-term wellbeing of its clients. They are seeking a Technical Product Manager to lead product management activities, collaborate with cross-functional teams, and drive improvements in client experience and technical solutions.

Responsibilities:

• Leads technical product management activities for multiple technical products, or one strategic technical product. Participates in the design and continuous improvement of the technical solution
• Collaborates with cross-functional teams to create best practices that drive significant change to the client experience
• Coaches technical product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary
• Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery
• Leads the planning, development and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans
• Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience
• Participates in and provides recommendations for ongoing business planning and departmental prioritization activities
• Participates in the team’s engineering practices in development, continuous integration, and automated deployment
• Participates in special projects and performs other duties as assigned