Customer Service Representative – Online WFH

American Income Life is a growing company seeking motivated, people-focused professionals for a fully remote Customer Service Representative position. The role involves building strong client relationships, providing support and guidance, and participating in ongoing training and professional development.

Responsibilities:

• Communicate with clients through phone and Zoom consultations
• Build strong, long-term client relationships through exceptional service and follow-up
• Provide support, guidance, and benefit information to clients
• Assist clients through enrollment and service processes
• Participate in ongoing training and professional development sessions
• Work independently while collaborating within a supportive remote team environment

Requirements:

• Strong communication and relationship-building skills
• Positive, service-oriented mindset
• Problem-solving ability and adaptability in a fast-paced environment
• Self-motivation and accountability in a remote setting
• Ability to work independently while contributing to team success
• Professionalism, reliability, and willingness to learn