Senior Business Analyst - Provider Network Strategy

AmeriHealth Caritas is seeking a Senior Business Analyst to support Corporate Provider Network Management network strategy initiatives. The role involves leading analytics efforts, serving as a liaison across stakeholders, and providing strategic insights to enhance network performance and growth.

Responsibilities:

• Develop and maintain reports to track network activities, including RFPs (Requests for Proposals), readiness reviews, and risk mitigation plans
• Conduct root cause analysis and present findings with clear, actionable recommendations
• Create, monitor, and audit reports to ensure data integrity and identify data collection issues
• Provide analytical input to support network strategy initiatives and new business expansions
• Represents CPNM in internal and external stakeholder meetings
• Serve as a subject matter resource, coordinating responses to network strategy initiatives across departments
• Communicate project status, risks, and updates to stakeholders effectively
• Coordinate cross-functional activities to ensure timelines and deliverables are met
• Monitor network performance to ensure quality, timeliness, and alignment with organizational goals
• Manage multiple priorities and meet project deadlines within defined quality standards
• Maintain and update the Corporate Provider Network SharePoint site, including workflows, documentation, and data resources
• Oversee project deliverables, stakeholder relationships, and business impact considerations
• Support projects requiring the evaluation of multiple variables and business factors

Requirements:

• Bachelor's degree or equivalent work experience required
• 3 years of experience in a Business Analyst role
• 3 years of experience in project management in a managed care/healthcare environment
• 5 or more years of experience with Tableau, Power BI, Databricks, and SQL required
• Experience in extracting, analyzing, and interpreting data to drive business insights
• Strong written and verbal communication skills with the ability to present complex information clearly
• Advanced Excel skills required with proficiency in the Microsoft Office Suite
• Demonstrated attention to detail, organization, and critical thinking skills
• Ability to understand end-to-end business processes and the interaction between people, processes, and technology
• Strong analytical and problem-solving skills, including root cause analysis and data-driven decision-making with a focus on accuracy and data integrity
• Advanced proficiency in Tableau, SQL, Power BI, Databricks, Excel, and other business intelligence tools, including data visualization, reporting, data modeling, pivot tables, and complex formulas
• Strong written and verbal communication skills, with the ability to present insights to diverse audiences
• Ability to synthesize complex data into clear, actionable business insights
• Effective project management and organizational skills with the ability to manage competing priorities
• Strong stakeholder engagement and collaboration across cross-functional teams
• Detail-oriented with a focus on data validation and reporting accuracy
• Ability to connect business processes, systems, and technology to support strategic initiatives
• Adaptability in fast-paced environments with evolving business needs
• Experience with Salesforce reporting and workflow reporting preferred
• Experience in managed care, healthcare, or provider network environments preferred
• Proficiency with Microsoft Office tools and SharePoint for collaboration and documentation