HR Business Partner

SOCi is a leader in AI-powered marketing solutions for multi-location businesses, currently seeking an experienced Human Resources Business Partner (HRBP) to serve as a trusted strategic advisor to business leaders and employees. This role focuses on aligning talent strategies with business objectives, providing guidance on organizational effectiveness, talent management, and employee relations.

Responsibilities:

• Serve as a trusted advisor to leaders, managers, and employees, ensuring people strategies support business goals and organizational success
• Partner closely with business leaders, their management teams, and People & Culture leadership to understand business priorities and develop talent strategies that drive results
• Provide visibility into organizational health, talent risks, workforce trends, and people-related opportunities through data-driven insights and recommendations
• Influence and guide leaders through organizational growth, change initiatives, workforce planning, and team effectiveness strategies
• Demonstrate strong business acumen by understanding operational priorities, financial drivers, and organizational objectives to deliver practical HR solutions
• Partner with managers to establish team structures, define roles, set performance expectations, and develop talent strategies that support business needs
• Support leaders in attracting, hiring, onboarding, developing, and retaining top talent
• Facilitate talent reviews, succession planning, leadership development, and career growth discussions
• Guide managers through performance management processes, goal setting, feedback conversations, and employee development planning
• Identify organizational trends and recommend solutions to improve engagement, productivity, retention, and team performance
• Coach leaders and managers on effective people leadership practices, including performance management, employee development, team engagement, and conflict resolution
• Hold managers accountable for consistent application of company policies, performance expectations, and people management responsibilities
• Provide training and coaching on leadership effectiveness, interviewing and selection practices, performance improvement planning, and employee development
• Build manager capability by equipping leaders with tools, resources, and best practices to successfully lead and develop their teams
• Serve as a trusted resource for employees and managers, addressing employee relations matters with professionalism, fairness, consistency, and sound judgment
• Conduct and support employee investigations, conflict resolution, performance concerns, and other sensitive workplace matters
• Partner with leaders to identify and mitigate people-related risks while maintaining a positive employee experience
• Advocate for employees while balancing business needs and organizational objectives
• Promote an inclusive, high-performing culture aligned with company values
• Partner with leaders on organizational design, restructuring efforts, workforce planning, and change management initiatives
• Provide guidance on compensation programs, job leveling, promotions, and other talent-related decisions
• Support annual talent processes, including performance reviews, compensation planning, engagement initiatives, and succession planning
• Lead and support organizational changes while ensuring effective communication, stakeholder alignment, and employee support
• Drive consistency, compliance, and process excellence across HR programs and initiatives
• Maintain a strong understanding of employment laws, HR trends, and best practices
• Utilize data, metrics, and insights to inform recommendations and measure effectiveness of people strategies
• Lead cross-functional HR projects and initiatives from planning through execution