Technical Analyst - Higher Education

CDW is seeking a Technical Business Analyst with Higher Education experience to support enterprise integration initiatives. This role involves gathering requirements, creating documentation, and acting as a liaison between business stakeholders and integration engineering teams.

Responsibilities:

• Gather and document requirements for data and application integrations
• Create source-to-target mappings, interface specifications, data flow diagrams, and user stories
• Support integrations involving Ellucian Banner and Salesforce Higher Education Cloud
• Partner closely with Integration Engineers throughout design, development, testing, and deployment
• Facilitate stakeholder workshops and requirements sessions
• Develop test scenarios, validate integration results, and assist with defect triage
• Perform impact analysis for system, API, and data changes

Requirements:

• Business Analysis experience supporting enterprise integration projects
• Higher Education experience with Ellucian Banner
• Experience working with Salesforce Higher Education Cloud (HEC)
• Strong understanding of student, finance, HR, financial aid, and/or accounts receivable data
• Experience creating source-to-target mappings, API/interface specifications, and technical documentation
• Ability to read and validate SQL and/or SOQL queries
• Experience writing user stories and acceptance criteria in Agile environments
• Informatica iPaaS or enterprise integration platform experience
• Knowledge of batch and real-time integrations
• Experience supporting QA, testing, and data validation activities
• Strong communication skills with both business and technical stakeholders