Administrative Assistant - Public Protection

Join our team

We are looking for an Administrative Assistant (Admin and Technical Support Officer) to join our Environmental Protection team.
 

If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

About the role

You will support the Environmental Protection Team, helping to deliver key frontline services that protect public health and the environment.

Responsibilities will include: 

• providing day-to-day administrative and technical support
• maintaining accurate records, databases and reports
• responding to enquiries and offering advice to customers
• preparing correspondence and supporting casework
• processing invoices and supporting financial administration
• working collaboratively across teams and with partners
• supporting local campaigns and community initiatives

About you

We are looking for an organised, customer-focused Administrator who is keen to contribute to a busy frontline service.

Key skills and experience:

• experience in an administrative or customer service role
• strong written and verbal communication skills
• confident using IT systems and managing data accurately
• able to prioritise work and meet deadlines
• team player with a proactive, flexible approach
• interest in Environmental Health or regulatory services

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Benefits

We offer a comprehensive benefits package, including:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

For more information, visit our Employee Benefits page.

Our ways of working

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

For more information

For an informal discussion or to learn more about hybrid working for this role, please contact James Buckingham by either calling 01449 724705 or emailing james.buckingham@baberghmidsuffolk.gov.uk.

Please read the Job Description and Person Specification.pdf and the Addendum.pdf  before applying for this job opportunity.

Closing date: 5.00pm, 16 July 2026.

How to apply

Please ensure your: 

• application form is fully completed, including employment and education history
• supporting statement clearly addresses how you meet the criteria in the Person Specification

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.