Mgr, Inside Sales Account

Job Purpose

This position conducts inside sales activities to support business strategies, HRF, and RF within established policies and procedures.

We’d love to meet you if... 
… you’re energized by big challenges and creating a plan to meet the challenge 
… you enjoy working with others to deliver great work 
… you’re innovative and looking for a values-driven, positive culture and environment

In this position you will have the opportunity to:

• Manage assigned accounts, including daily sales negotiations (quoting, negotiating, problem resolution).
• Initiate and monitor new programs in account development process
• Execute the business strategy within order fulfillment process and best practices.
• Analyze and understand regional market dynamics to support overall business strategy.
• Develop and participate in strategic alignment within the OSB office and field sales team (GSM, DSM, MDM).
• Provide weekly input to Production Inventory Manager that achieves desired production, order file, and delivery schedules
• Cultivate and maintain relationships with external and internal customers within the assigned account base.
• Implement and execute daily pricing strategy, order-file management, and VMI management.
• Facilitate efforts with Sales Coordinators to ensure superior customer service and customer relations are achieved
• Strong understanding of order fulfillment process and policy
• Ability to interact and provide input at all levels during strategic business planning.
• Represent LP during customers’ trade shows, events, and outings (Trade-Shows, Meetings, Events, Booth Set-Up).
• Contribute to performance improvements in areas such as sales, logistics & customer service; and monitor industry developments
• Engage the customer, in unison with Warranty Customer Service, to resolve claims/complaints.
• Participate in coordinating improvement efforts with internal customers
• Perform other duties as necessary

What do I need to be successful?

• 2-3 years of related experience.
• Knowledge of manufacturing/operation/logistics capabilities
• Strong knowledge of market trends, market drivers, and supply chain
• Ability to analyze multi-regional market dynamics in relationship to business strategy
• Ability to employ negotiating strategies and gather market intelligence
• Thorough knowledge of product performance, applications, and warranties
• Well developed communicating and negotiating skills with internal/external customers

Bonus Points If You…

• Ability to balance business objectives and customer’s needs.
• Proficient computer, written and oral communications skills. (ERP/SAP)
• Proficient internal and external conflict resolution skills.
• Experience providing excellent customer service

Education

• Bachelor’s degree in Business or related field.

Work Environment

• Hybrid work environment - office and remote setting

#LI-HYBRID