People Operations Lead

Markable AI is a fast-growing creator economy startup building the tools that power the next generation of digital creators. They are seeking a People Operations Lead who will manage all aspects of HR, including payroll, recruitment, and office operations, while fostering a positive workplace culture.

Responsibilities:

• Own the relationship with our PEO (Justworks), be the primary point of contact for all HR administration, compliance, and employee data
• Run payroll accurately and on time; pay contractors and manage all reimbursements
• Manage DocuSign workflows for offer letters, agreements, and other people documents
• Partner with CRO to lead the annual compensation review process, including benchmarking, modeling, and manager communications
• Administer semi-annual performance reviews end to end, templates, timelines, manager training, and calibration support
• Review and manage US benefits programs; coordinate open enrollment and answer employee questions
• Manage monthly commission payouts, working cross-functionally with sales and Finance to ensure accuracy
• Serve as the first point of contact for immigration questions, coordinating with outside counsel as needed
• Order swag, come up with creative ways to build a high performing team
• Maintain all employee folders
• Partner with recruitment consultant to run full-cycle recruiting across functions - who will write JDs, source candidates, manage pipelines, schedule interviews, and drive offers to close
• Track candidates and keep hiring managers updated; maintain a clean ATS
• Own onboarding from day one - systems access, paperwork, orientation, and a great first-week experience, set up gmail, and internal communication accounts
• Partner with managers to write personalized welcome letters and set new hires up for early success
• Manage all office operations for our Bellevue, WA office - snacks, supplies, vendor relationships, and day-to-day facilities, hardware
• Book travel (flights, hotels) for the team; negotiate hotel rates and preferred vendor agreements to keep us budget-conscious
• Handle all reimbursements promptly and accurately
• Send birthday gifts to new hires, and creators
• Plan and run team events, offsites, and celebrations that people actually look forward to
• Bring creative ideas for how to make Markable a great place to work - and follow through on them
• Be a trusted resource for employees across all levels, building culture through every interaction