Job Requirements/Qualifications

5 or more years of experience in Jira Cloud administration, enterprise project configuration, and permission scheme design.
Proficiency in Smartsheet administration, workspace configuration, and Smartsheet Resource Management.
Experience with migrating complex project data, custom fields, and hierarchical workflows from Jira to Smartsheet.
Experience in executing advanced data validation and data transformations utilizing Microsoft Excel and Power Query.
Experience with applying Agile Scrum and Kanban methodologies to design continuous-flow project boards and sprint cadences.
Experience in navigating life sciences regulatory sensitivities and applying least-privilege cybersecurity access controls.
Excellent communication skills to translate complex platform capabilities and collaborate across global, cross-cultural teams.

Job Responsibilities

Configure and manage enterprise Jira Cloud environments, including workflows, custom fields, permission schemes, and automation rules.
Execute complex data migrations and data mapping from Jira into Smartsheet and other enterprise project portfolio management systems.
Deploy customized Smartsheet workspaces, dashboards, automated forms, and resource allocation models for capacity planning.
Partner with project teams as an authoritative advisor to design structured team-managed versus company-managed Jira architectures.
Troubleshoot system integration conflicts, data synchronization errors, and custom API-driven connectivity pipelines.
Document detailed technical system configurations, data schema mappings, and standard operating procedures for ongoing support.
Deliver hands-on end-user training to drive consistent adoption of Agile processes and collaborative tooling across global teams.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information about Resourcesoft and our services, please visit our website.

Senior Jira & Smartsheet Administrator

Key skills

About this role