Manager, Product Management, Agentic Commerce

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management, Agentic Commerce

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Mastercard Agentic & Digital Growth Products team is looking for a Manager, Product Management to help build, deliver, and scale products and strategies for agentic commerce, including multi-rail machine payments. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders.

Our team leads Mastercard's efforts to build and scale digital payment products that enable commerce across devices, contexts, and geographies. We work with the biggest names in tech, ecommerce and financial services to leverage Mastercard's technological capabilities to solve partner business problems, create new propositions, and ensure seamless, secure and inclusive payments.

Role

The Manager, Product Management, Agentic Commerce will be focused on defining key strategic and commercial elements of Mastercard's strategy to enable access to digital credentials wherever AI agents are being enabled for payment. This individual will drive components of Mastercard’s product suite from concept to market launch and scale across global markets. Success in this endeavor will mean delivering a cutting-edge customer and developer experience, accelerated onboarding capabilities, and a robust commercial strategy for the products in focus.

Act as product lead for features of Mastercard’s flagship agentic commerce products. Collaborate and interface daily with internal and external stakeholders and customers, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers, to ensure the strategic (competitive, commercial) landscape is thoroughly understood, documented, and incorporated into the product roadmap. Regularly present these findings to executive leadership.

Help to develop and refine product value propositions that resonate with customers, balance contrasting interests among customer sets, and function across target markets / regions with different consumer-level considerations.

Drive primary inputs for the commercial strategy for the products, including pricing at the global and regional level, ongoing P&L, and long-term revenue projections.

Help to define the strategy for development, pilot, go-to-market, and scaling of the products, continual assessment of product/market fit, and direction on product pivots.

Plan & track product performance and develop product enhancements to address emerging customer requirements or scale customer adoption.

Support adjacent products and drive connections between products and features.

All About You

Comfortable acting as a decision maker in high-ambiguity, high-pressure workstreams. You have a demonstrated ability to synthesize disorganized inputs and oppositional stakeholder interests into a cohesive strategic point of view. You are an alliance-builder and alignment-finder even in contentious situations.

Strong experience and knowledge of the business drivers of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets.

Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants.

High degree of comfort and firsthand experience using agentic coding tools (Claude Code, Codex, etc.) – you’d be excited to showcase a few personal or professional projects, and you can distinguish between high-quality and low-quality AI practices and products.

Fluency in the tech sector, including deep technology foundations and thorough industry awareness.

Fluency in the business side of the tech industry, including current movers in AI and blockchain.

Comfortable rapidly absorbing large volumes of complex business and technical knowledge. You seek out daunting intellectual challenges as a pastime.

Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.

Extremely strong presentations, supported by strong written and verbal communication skills.

Comfortable communicating strategy, competitive insights, and complex ideas to executive leadership.

Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes.

Bachelor's degree required.

#AI2

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

New York City, New York: $156,000 - $265,000 USD