Shipping Lead

Shift: Monday to Friday - 7:00 AM to 3:30 PM

Position Summary

The Shipping Lead supports the Beverly warehouse by ensuring all orders are picked and shipped accurately and on time. This role leads the warehouse shipping team by organizing daily picking assignments, verifying the shipping schedule, facilitating startup meetings, maintaining 5S standards, and holding team members accountable to daily goals and objectives.

This is an entry-level leadership position ideal for someone who is highly organized, eager to learn, and able to thrive in a fast-paced manufacturing environment.

Key Responsibilities

• Manage and update daily processes and L1 boards
• Lead daily L1 startup meetings
• Assign daily pick tickets to ensure timely and accurate order fulfillment
• Partner with the Receiving Lead to assess daily staffing needs
• Collaborate with the Outbound Fulfillment Coordinator to manage the shipping calendar and ensure all outbound orders are planned
• Prepare Bills of Lading (BOLs) and packing slips for outbound shipments
• Scan and maintain shipping documentation, including Proof of Delivery (PODs)
• Evaluate shipping processes and recommend continuous improvements
• Identify training gaps and support team development on standard operating procedures
• Conduct daily warehouse floor walks to monitor 5S, inventory accuracy, quality, and safety
• Maintain a clean and organized work environment in alignment with 5S standards
• Coordinate employee break schedules to maintain workflow efficiency
• Adjust staffing assignments based on daily volume and operational needs
• Hold material handlers accountable to company policies and performance standards
• Escalate operational issues and concerns to management as needed
• Support cross-training initiatives across roles and departments

Qualifications

• Bilingual (English/Spanish) preferred but not required
• Ability to work under pressure in a fast-paced environment
• Strong communication and interpersonal skills
• Willingness to learn and take direction
• Basic computer proficiency (Microsoft Office or similar systems)
• Strong attention to detail and organizational skills

Preferred Qualifications

• 1–2 years of experience in a warehouse or operations environment
• Familiarity with SOPs and work instructions
• Exposure to Lean manufacturing or continuous improvement practices

Key Competencies

• Adaptability & Resilience
• Teamwork & Collaboration
• Accountability
• Time Management
• Attention to Detail
• Self-Motivation
• Ability to respond to changing business needs

Key Performance Indicators (KPIs)

• COT% (Complete and On Time shipments)
• Reduction in daily picking errors
• Achievement of daily picking goals
• Reduction in safety incidents (near misses, first aid, recordables)
• Employee training and cross-training completion

Physical & Work Environment Requirements

• Ability to stand and walk for extended periods on the warehouse/production floor
• Ability to lift as needed during training or daily tasks
• Comfortable working in a manufacturing environment (noise, temperature variations, etc.)
• Ability to safely work around powered industrial trucks (PIT)