Senior Manager, Project Management - Marketing

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. As the Senior Manager of Marketing Project Management, you will lead a team of project managers to oversee the planning and execution of marketing initiatives, ensuring projects are delivered on time and meet high standards.

Responsibilities:

• Lead the planning, scoping, execution, and delivery of multiple large-scale projects simultaneously, ensuring on-time, on-scope completion
• Lead and oversee project scheduling and resource capacity within the marketing PM department; establish overall project status timelines and ensure team delivery is on time and within budget
• Collaborate with Sr. Manager, Director, VP, and ELT-level stakeholders across multiple business functions to align priorities, identify dependencies, triage risks, facilitate trade-off discussions, and provide decision support in complex or constrained delivery scenarios
• Directly manage a team of 3–6 project managers and project management specialists; set clear role expectations and performance standards, provide ongoing coaching and development, conduct quarterly performance check-ins and annual reviews, and address performance concerns proactively and constructively
• Own, monitor and report on resource capacity of creative teams; use creative problem-solving to optimize utilization and reduce bottlenecks; escalate project prioritization concerns as needed
• Lead project retrospectives and synthesizes key learnings for ongoing process improvement
• Develop project documentation including roadmaps, workflows, status reports, and dashboards
• Evolve project management systems to improve operations visibility, reporting, and capacity planning
• Create onboarding plans and oversee training and development of new project management hires; educate internal stakeholders on marketing project management processes and tools
• Lead organizational and departmental process optimization efforts; develop and maintain team SOPs and champion adoption of improvements across the organization
• Champion adoption and continuous improvement of project management and creative optimization tools

Requirements:

• 7+ years of advanced experience in project or program management
• 3+ years managing website and digital marketing projects; solid understanding of web project and digital marketing campaign workflows
• 3+ years of experience as a people manager, with demonstrated success hiring, onboarding, day-to-day coaching, ongoing professional development, and addressing performance concerns
• Demonstrated ability to manage daily/weekly capacity of large, cross-functional managed resource teams
• Proven ability to develop scalable processes, create SOPs, and optimize workflows to streamline project schedules
• Advanced proficiency in project management tools and Microsoft Office Suite (SharePoint, Teams)
• 5+ years in Higher Education, Creative Agency, or Online Program Management (OPM) environment
• Bachelor's degree or higher in Marketing, Business, Project Management, Communications, or related field
• Project Management certification (PMP, Agile, or equivalent)
• Proficiency with Adobe Workfront, specifically with resource capacity planning features
• Demonstrated ability to manage and influence stakeholder expectations and alignment
• Strong understanding of integrated marketing strategies including SEO, UX, digital, email, and social media
• Ability to effectively interact with a variety of teams (creative, UX, development, scrum masters, project managers, product marketers) at all levels of management within an organization (specialist, manager, director, VP, ELT)
• Strong analysis, collaboration, and problem-solving skills