Graduate Product Owner - Remote

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 350,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
5. We Live by Our Values - we role model our values 100% of the time
6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

This Role

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to make employment easier and more valuable for everyone. We're always on the lookout for talented individuals to join our team to support in solving customer problems and delivering an exceptional product experience.

This is an entry-level position where you'll have the opportunity to learn from a smart and

ambitious team of passionate Product people!

Key Responsibilities:

● Triaging and solving all support issues escalated to the product teams. This includes the

recreation of the issue, proposing solutions and validating with Product leaders of the product line you're working on.

● Designing product solutions to customer problems using product management

fundamentals, including but not limited to:

○ Working closely with your squad (team of devs) to develop and deploy your work.

○ Product Requirements Documents (PRDs).

○ Testing.

○ Go To Market (GTM): informing internal teams on how to sell, support or promote your enhancements and new features.

○ UX research: competitive analysis, customer interviews, customer surveys.

○ UX design: wire-framing, low-fidelity prototyping, use of design systems.

○ User story mapping.

Who You Are

To thrive at Employment Hero, you'll need to embody The EH Way - operating with focus, agility,

and an obsession with impact. For this role, you'll also bring:

● Recent graduate with a degree in a relevant field (Business, Computer Science,

Engineering or Design).

● You're customer-centric.

● You're adaptive and efficient.

● You're a passionate problem-solver and take pride in your solutions.

● Eager to learn and forge a successful career in product development.

What We Can Offer

At Employment Hero, we don't just talk about a better way to work - we live it. Joining

Employment Hero means:

● You will work remotely, with the flexibility to own your time and impact.

● You will access cutting-edge tools to amplify your work, knowledge and outputs.

● You'll surround yourself with ambitious, outcome-driven colleagues who challenge you to

do the best work of your life.

● You'll own ESOP (employee share options) in one of the world's fastest-growing tech

companies.

● You'll also have access to a wide range of benefits that includes: a very generous

paternity leave policy, subsidised egg freezing, a WFH office expense budget, and

outstanding learning & development opportunities.

We’re AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience.

We verify candidate identity and location as part of our hiring process.

At Employment Hero, we are committed to safeguarding the privacy of your application data.

To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.