Vice President of Product Management

PCMI is a fast-growing global SaaS company and a market leader in extended warranty, F&I, and service contract administration. The VP of Product Management – Core Product is responsible for the strategy, planning, execution, and outcomes of the company’s Core Product domain, leading a product management organization to drive revenue growth and customer value.

Responsibilities:

• Owns product strategy, roadmap, and investment priorities for the Core Product domain
• Leads and scales a product management organization, not just individual contributors
• Accountable for customer impact and business outcomes of Core Product initiatives
• Serves as a strategic partner to Engineering, Architecture, Sales, Marketing, and Operations
• Acts as the primary executive voice of the customer for the Core Product
• Build, lead, and develop a high‑performing product management organization aligned to company objectives
• Establish clear roles, responsibilities, and career paths for product leaders and managers
• Set expectations for strong product discovery, customer validation, and outcome‑based delivery
• Implement and evolve product operating rhythms to support planning, delivery, and measurement
• Ensure continuous customer engagement to validate strategy and execution
• Partner with Product Managers, Sales and Customer Success to test assumptions, pricing, packaging, and willingness‑to‑pay
• Use qualitative and quantitative insights to refine strategy and roadmap
• Partner cross‑functionally to ensure go‑to‑market readiness and adoption
• Own the product side of launch planning, enablement, and success measurement
• Ensure product value is realized by customers and reflected in business result
• Recruits, hires, and develops product leaders and individual contributors
• Sets performance expectations tied to outcomes, not activity
• Coaches leaders to scale impact across teams and initiatives

Requirements:

• Bachelor's degree in Business Administration or related field or equivalent work experience
• 7–10+ years in product leadership roles within SaaS or platform‑based businesses
• Demonstrated experience owning product strategy and outcomes, not just delivery
• Proven ability to lead through complex, cross‑functional environments
• Must be able to travel to Chicago, IL office and clients, up to 25%
• Domain expertise in automotive, warranty, or aftermarket services strongly preferred
• Experience with industry methodology like Scaled Agile Framework or Pragmatic marketing, preferred
• Knowledge of Atlassian products Jira and Confluence