Director of Programs

Are you looking for an opportunity to advance your career while working with an extraordinary team?  At Merakey, we put heart and soul into everything we do.

 

We are seeking a Director of Programs to join our team in West Chester, PA.

 

Compensation: $71,947-$84,000/Annually + Benefits, based upon experience

 

Shift: Monday- Friday (1st Shift) with on-call duties

 

The Director of Programs plays a key role in overseeing the day-to-day operations of a specific program or service within their identified Division, responsible for program implementation and evaluation. Reporting to the Senior Director or Director, this position plays a key role in ensuring program quality, effectiveness, and impact.  This role may manage a caseload of their own.

 

This is a management position responsible for the direct supervision of assigned Campus Managers/Supervisors or Community House Managers and the oversight of assigned I/DD residences.

 

Job Functions of the Director of Programs role:

• Program Management and Quality Assurance:
• Implement strategic plan activities as directed by Divisional leadership aligning with the organization’s mission and goals
• Oversee the day-to-day operations of an assigned program(s), ensuring efficient delivery of services and adherence to budgetary constraints
• Implement and provide feedback on policies and procedures related to program operations, staff management, and service delivery, ensuring consistency, clarity, and alignment with organizational values and objectives.
• Ensure that programs adhere to best practices, regulatory standards, evidence-based standards of care and Merakey policies and procedures.
• Staff Leadership and Development:
• Lead and supervise a team of professionals providing guidance, support, and professional development opportunities.
• Oversee staff performance management processes, including regular evaluations, goal setting, and professional development planning and mentoring, ensuring alignment with organizational objectives and values.
• Implement disciplinary actions when necessary, following established protocols and ensuring fairness and consistency following organizational policies and applicable laws.
• Lead recruitment and hiring processes for program staff, including job posting, candidate screening, interviewing, and selection, while ensuring diversity, equity, and inclusion principles are upheld.
• Manage timecards and attendance records for staff, ensuring accuracy and compliance with organizational policies and procedures.
• Coordinate scheduling and staffing needs to ensure adequate coverage for program activities and services.
• Financial Management:
• Take responsibility for the profit and loss (P&L) of the assigned programs
• Informs and participates in annual budget development in collaboration with senior leadership
• Manages approved program budgets monitoring financial performance and implementing corrective actions as needed to achieve financial sustainability.
• Partnership Development and Stakeholder Engagement:
• Develop and implement marketing strategies to promote program services and increase community awareness
• Coordinate with communications staff to develop promotional materials, press releases, and online content to highlight program achievements and impact.
• Compiles individual specific data such as medical history, unit of service, rates, staffing needs, etc. for all initial/annual IDT/LEP Assessments.
• Collaborates with Behavior Specialist regarding Behavior Support Plan; submits to Peer Review; works with House Manager regarding response and plan of action; monitors adherence to plan.
• Working with ED, coordinates new admissions to residences and participates in the reassignment of internal Consumer residence moves.
• Participates in completion of Requisition Form for any change in individual/Staff status
• Serves as a resource for House manager in determining activities in individuals' immediate neighorhoods. Fosters inclusion.
• Analyzes weekly, monthly, quarterly reports submitted by House Managers to verify adherence to IDT/LEP; determines any changes needed or inconsistencies in services provided; and initiates changes as appropriate.
• With ED makes appropriate funeral arrangements.
• Routinely reviews and audits individual goal plan development and implementation to include completion by staff.
• Conducts monthly supervisory 1:1 staff meetings.
• After analysis of data/information regarding non-reportable medication errors, staffing patterns, and problem resolution ensures recommendation and corrective action are implemented.
• Oversees staffing schedules with House Managers for all assigned residences to make sure schedules reflect budgeted hours.
• Regularly inspects residences, surrounding landscape for cleanliness, furniture, appliances, and fire safety equipment for operability; recommends corrective action; and follows up to ensure compliance.
• Directs emergency procedures i.e. Emergency Evacuation and Relocation Plan, Inclement Weather, etc.
• Orients new House Managers.
• Reviews Community House Manager training records and addresses non-compliance with applicable mandated training equipment.
• Perform other duties as assigned.

 

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

 

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

 

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Qualifications

The ideal candidate will possess the following qualifications:

• Bachelor’s Degree or the equivalency for credited coursework and experience
• 1-3 total years of experience