Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. They are seeking an experienced Senior Product Manager, Growth to design and optimize the onboarding experience for new members, ensuring they find the right provider and feel confident in beginning their mental health journey.
Responsibilities:
- Own the strategy and roadmap for member onboarding, from sign-up through first session—aligning near-term execution with a durable long-term vision
- Improve activation and early engagement by identifying drop-off points, designing interventions, and iterating quickly through A/B tests and rapid experiments
- Create integrated experiences with trusted partners to increase referrals & reduce barriers to care
- Build personalized experiences: leverage AI to understand & adapt to client needs, preferences, and constraints
- Own growth instrumentation: define key events, measurement and analytics to provide actionable insights on member behavior
- Partner with Engineering, Design, and Data Science to ship onboarding flows that reduce friction and improve therapeutic success—balancing quality, speed, and scalability
Requirements:
- 7+ years of experience as a Product Manager delivering innovative, consumer-facing products, specifically in member onboarding and member growth
- Experience growing and optimizing digital health, digital therapy or psychiatry platforms
- Experience at a telehealth or digital mental health company, where you've developed a strong understanding of therapy adoption, patient engagement, and behavioral health user journeys
- Strong track record of growth-focused product development, specifically in user acquisition, activation, and retention
- Experience leading data-driven product decisions using tools like Mixpanel, Looker, or in-house A/B testing platforms
- Ability to break down complex problems on both a business and technical level
- Exceptional empathy and user obsession, driven by a desire to make therapy more accessible
- Strong analytical mindset with rigorous hypothesis testing and experimentation skills
- Business acumen—you quickly estimate value, effort, and dependencies for new initiatives
- Clear communicator who ensures alignment across cross-functional teams
- Experience as a Growth PM working in a B2C or B2B2C environment
- Background in digital psychiatry or telehealth
- Experience working in a marketplace model
- Proven success in optimizing funnel conversion for mobile-first consumer products
- Experience with real-time insurance eligibility & cost estimation
- Experience working at a major consumer brand with both B2B and B2C business lines
- You're passionate about leveraging behavioral psychology and data to drive user growth
- You believe in the power of mental healthcare and want to lower barriers to access
- You thrive in fast-paced, iterative environments where experimentation and learning fuel progress
- You love collaborating with cross-functional teams to bring bold ideas to life
- You care about making a real impact on people's well-being