Salesforce Business Analyst - Onsite at Massachusetts

This is with the Comm of MA, candidate has to be in Mass.
Long term in Boston - hybrid
Manager wont take relos 

Required Qualifications

• Bachelor’s degree in information systems, Business Administration, Public Administration, or related field
• 7+ years of experience as a Business Analyst, preferably in government or public sector IT
• Hands-on experience with Salesforce (configuration, reporting, workflows)
• Strong understanding of business process analysis and documentation
• Experience working in Agile or hybrid project environments
• Excellent communication skills, especially with non-technical stakeholders

Preferred Qualifications

• Salesforce certifications (e.g., Administrator, Business Analyst)
• Experience with government systems, public sector data, or transportation-related services
• Familiarity with tools such as:
• ADO
• Jira
• Knowledge of integrations (APIs, middleware) and data governance practices
• Experience supporting accessibility compliance and public-facing applications

Key Competencies

• Public sector awareness and accountability
• Stakeholder engagement across diverse departments
• Process improvement and service optimization
• Data analysis and reporting
• Regulatory and compliance sensitivity
• Clear documentation and communication