National Account Manager - Retail

Our Story

Founded over 22 years ago, Grill’d started with a simple idea - to create healthy burgers that taste good and do good. Since then, we’ve grown from a single Melbourne restaurant into one of Australia’s most loved hospitality brands, with 180+ restaurants nationwide and exciting growth still ahead.

Grill’d is about more than burgers. From sustainability initiatives and community partnerships to innovation and restaurant growth, we’re passionate about creating experiences and making a positive impact for people and the planet – and we have fun while doing it.

As we continue to expand and evolve, we're looking for an Account Manager - Supermarkets to join our Supply Chain team and help drive the next chapter of Grill’d's retail growth.

About the Role

Reporting to the GM of Supply Chain, this role will play a key part in growing Grill’d's expanding FMCG portfolio across major supermarket channels.

With our delicious patties and famous sauces already available nationally in Coles and exciting expansion opportunities ahead, you'll take ownership of key customer relationships, drive commercial performance and help unlock new growth opportunities across our retail business.

This is an ideal opportunity for someone who is hungry for more ownership and ready to take the lead on their own range, build customer relationships and help shape the future growth of Grill'd's retail business. You'll gain exposure to senior leaders and work directly with major retailers.

You'll thrive in this role if you enjoy building relationships, analysing performance, identifying opportunities and balancing commercial outcomes with long-term sustainable growth.

Sound good? Here are some of the things you'll be doing:

• Fuel Growth: Help grow Grill’d's retail portfolio across major supermarket customers, ensuring our products continue landing in more trolleys and more homes across Australia.
• Build Relationships That Stick: Develop strong partnerships with customers, manufacturers and internal teams to keep everyone moving in the same direction.
• Turn Sales into Profitable Success: Manage promotions, pricing, margins and performance, making sure we're not just selling more burgers and sauces, but growing sustainably and profitably.
• Dig Into the Data: Analyse scan data, sales performance and market trends to uncover opportunities, influence decisions and keep us ahead of the competition.
• Keep Things Running Smoothly: Work closely with manufacturers and supply chain partners to ensure our products are always ready to hit the shelves when customers are craving them.
• Spot the Next Big Opportunity: Support category reviews, ranging opportunities and new customer growth as we continue to expand our retail footprint.

You'll also spend time working alongside our restaurant teams as part of your onboarding, giving you first-hand insight into the operations, people and culture that drive Grill’d's success.

Who We're Looking For:

• You've Got the Foundations: You've built some solid experience in FMCG account management, category, buying or commercial roles and you're ready to take the next step.
• Ready for More Ownership: You might currently be an Assistant Account Manager, Account Executive, Analyst or Buyer looking for a bigger seat at the table and the chance to make a genuine impact.
• You Speak Retail: Exposure to Coles, Woolworths or other major retail channels would be a huge plus.
• Commercially Curious: You love understanding what drives sales, margins and promotional performance and you're always looking for ways to make things work better.
• Opportunity Spotter: You don't just wait for things to happen. You're naturally curious, proactive and always asking, "How can we do this better?"
• Data Doesn't Scare You: You're comfortable diving into sales reports, scan data and customer insights, then turning what you find into action.
• Bring the Energy: You're enthusiastic, driven and excited by the opportunity to help grow an emerging FMCG business within one of Australia's most loved brands.

Why Grill’d?

• Be part of an exciting growth story as Grill’d expands its retail footprint nationally.
• Significant exposure to senior leadership and the opportunity to influence commercial decisions.
• Genuine career development opportunities within one of Australia's most loved brands.
• Collaborative, down-to-earth culture where your ideas and impact are valued.
• Flexible working arrangements including 1 day WFH per week.
• Competitive salary package including bonus opportunities.
• Oh... and free burgers every month 🍔

Ready to Join the Grill’d Family?

If you're looking for a role where you can take ownership, accelerate your FMCG career and help shape the future of an iconic Australian brand, we'd love to hear from you.

Apply now to start the conversation.