Cognizant is a leading technology and engineering company seeking a Release Train Engineer/Project Manager. The role is responsible for ensuring projects are delivered on time, within budget, and meet the defined scope and quality, while managing multiple projects and cross-functional interdependencies.
Responsibilities:
- Managing projects around systems and data architecture
- Managing multiple projects simultaneously
- Managing cross-functional interdependencies to ensure successful delivery of all impacted applications
- Heavily involved in setting up recurring status meetings, tracking questions and handling issues that arise
- Anticipate issues and act proactively to address potential issues
- Gathering and updating project materials, project documentation, business flows and retrospectives
- Speaking to details of the project to both the business and technical teams from beginning to end of all projects
- Utilizing organizational resources appropriately
- Driving process improvement across the team and organization as needed
Requirements:
- 5+ years of IT Project Management experience with Contact center migration experience. Preferably AWS Connect, NICE CXOne
- 5+ years of working hands-on with all aspects of the System Development Life Cycle
- All contractor resources are expected to demonstrate baseline proficiency in enterprise-approved AI tools as part of their day-to-day responsibilities
- Maintain a minimum of 90% weekly usage of AI tools such as GitHub Copilot, Microsoft 365 Copilot, and other GenAI platforms approved by the enterprise
- Leverage AI tools to enhance coding, documentation, data analysis, and decision-making workflows
- Stay current with evolving AI capabilities and features, and apply them to improve delivery quality and velocity