Site Quality Manager

Job Description

The Role

The Component Plant Quality Manager is a staff-level leadership role responsible for leading the plant quality organization, delivering plant scorecard results, strengthening technical processes, and shaping the long-term quality strategy for the site.

In this role, you will partner closely with Production, Engineering, Supplier Quality, and union representatives to ensure customer requirements, regulatory expectations, and GM quality systems are met while building a culture of accountability, inclusion, and continuous improvement across the plant.

This leader is expected to operate at a level 8 people leader standard by translating strategy into clear direction, leading large cross-functional work, owning key performance outcomes, influencing across organizations, and building a strong team with the right talent, development, and accountability systems in place.

What You'll Do

Lead as one team

• Lead the plant Quality team, fostering collaboration, inclusion, transparency, and shared accountability across the organization.
• Partner with Production, Engineering, and union leadership to resolve quality issues, strengthen workforce engagement, and support a high-performing manufacturing culture.
• Provide cross-functional leadership for launches, operational readiness, Continuous Improvement and Problem Solving.
• Build organizational capability by developing talent, and guiding performance and development planning for the Quality organization.

Commit to customers

• Serve as a plant quality leader for customer satisfaction, including Fast Response, customer complaints, SPPS, PRTS, and related escalation processes.
• Lead the plant through external audits and customer-facing quality reviews, ensuring strong audit readiness, traceability, and confidence in plant quality systems.
• Oversee PPAP approvals, launch readiness, and change control processes that protect product quality and customer satisfaction.
• Ensure effective oversight of supplier quality, warranty-related problem solving, and plant-to-corporate quality communication.

Innovate and embrace change

• Champion BPD, BIQ, layered audits, GMS basketweave activities, problem solving, and continuous improvement efforts through Red-X and OpEx that improve quality performance and reduce cost.
• Lead cross-functional reviews tied to scrap, cost reduction, spill tracking, lessons learned, and recurrence prevention.
• Use data, metrics, and operational reviews to identify risks early, prioritize the highest-impact actions, and improve plant quality results.

Speak fearlessly

• Escalate risks candidly, lead difficult cross-functional discussions with clarity, and keep teams focused on facts, solutions, and enterprise outcomes.
• Create an environment where employees feel safe to raise concerns, share ideas, and challenge assumptions in support of better decisions and stronger quality outcomes.

Move with urgency and own the outcome

• Lead the execution of plant quality priorities with speed, discipline, and sound judgment, adjusting resources and focus as conditions change.
• Own delivery of key quality, safety, cost, and operational metrics that align with GM strategic priorities and plant business needs.

Win with integrity

• Lead in a manner consistent with GM values, behaviors, and policies, with an uncompromising commitment to safety, ethics, transparency, and compliance.
• Manage departmental budgets, workforce planning, and operational decisions responsibly and in support of plant and enterprise objectives.

Key Performance Focus Areas

• Manage plant supplier quality, gage, warranty, and operations quality performance.
• Deliver plant quality metrics including IPPM, PPM, scrap, and IPTV, using data to drive action, escalation, and improvement.

Lead Site Operational Excellence initiatives that support plant budget by identifying, prioritizing, and executing cost improvement actions without compromising safety, quality or customer requirements.

• Maintain GMS BIQ4 readiness and compliance across the plant quality system.
• Ensure PPAP approvals are completed on time and support disciplined launch and change management.
• Lead people, WOC, and safety outcomes for the organization through clear expectations, development, and accountability.

Required Qualifications

• Bachelor’s degree in manufacturing, engineering, or quality.
• Significant experience in high-volume manufacturing, with strong knowledge of quality management systems, manufacturing processes, and production operations.
• Prior leadership experience in a manufacturing environment, including experience leading teams and driving results through others.
• Demonstrated problem-solving capability, including use of structured methodologies such as Red X, OpEx, or Six Sigma.
• Strong cross-functional communication and influencing skills.
• Technical proficiency with Microsoft Office and SharePoint.
• Knowledge of continuous improvement processes.

Preferred Qualifications

• Launch experience in a manufacturing environment.
• Experience leading quality operations in a high-volume propulsion, engine, machining, or component manufacturing site.
• Multi-plant experience and demonstrated success strengthening employee engagement and team capability.
• Strong understanding of GPS, GMS, and BIQ systems, with success using those systems to improve plant performance.
• Proven ability to build strong partnerships with internal customers and cross-functional teams.
• Proven ability to build high-performing teams and strong partnerships with salaried and UAW-represented hourly team members.
• Experience working with GM’s DRE, PET, and MEC teams; thermal management experience and demonstrated networking with the thermal group is a plus.

Leadership Profile

The successful candidate is a level 8 people leader who can translate strategy into action, lead large cross-functional initiatives, influence skeptical stakeholders, make difficult decisions in the best interest of the enterprise, and create an inclusive, accountable team culture that delivers measurable results.

Compensation:

• The expected base compensation for this role is: $140,100 - $186,700. Actual base compensation within the identified range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

• GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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