Senior Product Specialist - Analytics Services PD

About the Team:

The Institutional Buy Side is responsible for developing and marketing industry-leading tools for portfolio management, quantitative research, risk, performance & attribution, and execution management across the investment lifecycle. Our clients include the world’s largest asset managers, asset owners, and insurance companies. 

The Services organization is focused on evolving FactSet’s global service delivery model by streamlining operational workflows and enhancing data quality, transparency, and efficiency. This includes key service tools such as Portfolio Reconciliation Utility, Portfolio Health, Lifecycle Dashboards, and Portfolio Services Dashboards—tools that underpin FactSet’s growing Managed Services and Portfolio Services business.

The Services Product Management team is driving the evolution of our workflow and process monitoring tools.  These products ensure transparency into the processing of data into FactSet, validating and ensuring data accuracy and completeness, and outputting the results in presentation ready format. 

Role Overview:

We are looking for an experienced Senior Product Specialist with strong interpersonal skills, a thirst for knowledge and the capacity to implement strategic improvements that will continue to grow the Buy-Side Services product suite at an accelerated rate.

This role will have the responsibility of driving product development and influence product strategy as the team builds out the product offering to support performance, reporting and risk workflows.

This role offers the opportunity to be a key player in the growth and success of our Buy-Side Services, making a significant impact on the efficiency and effectiveness of our clients' operations.

What You'll Do

• Deliver high-quality, innovative solutions that meet the evolving needs of our clients.
• Collaborate closely with cross-functional teams including product, engineering, and operations to foster a culture of continuous improvement and proactively enhance our offerings.
• Become the SME of Services products and driving the evolution of the products into a seamless experience for our users 
• Work directly with clients and internal teams to identify areas for improvement and execute a vision for product success in both the short and long term.
• Contribute to the creation of requirements and specifications for tools and workflow improvements, enabling our support teams to meet the demands of accelerated client growth.
• Manage internal documentation utilized by various departments for product knowledge.
• Collaborate with engineers to fix bugs, test enhancements, and manage releases and client migrations.
• Assist with queries and bugs to ensure timely and accurate responses.
• Work within an Agile environment focused on frequent continuous releases and increased transparency with stakeholders.

What We're Looking For

• 4+ years of industry experience.
• Strong technical, analytical, troubleshooting, and communication skills.
• Creative thinker with strong attention to detail.
• Ability to take ownership of projects and bring them to completion.
• Background in Product Development, Application Design, or a similar role is a plus.

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a Fact Setter means:

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.

• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.

• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.

• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.

• Career progression planning with dedicated time each month for learning and development. · Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Company Culture and Benefits: At our organization, we foster a collaborative and inclusive culture that encourages growth and innovation. We offer competitive benefits and provide ample opportunities for professional development, paving the way for exciting career advancement within the Financial-Technology industry.

Learn more about our benefits here.

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.