Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. The Workforce Benefits digital product team is seeking a senior product leader to drive growth initiatives, focusing on the customer portal and leading product vision, strategy, and roadmap for digital products.
Responsibilities:
- Define and communicate product vision, strategy, and roadmap aligned to business goals
- Partner with customers, business partners, and technology teams to find opportunities and shape solutions
- Prioritize initiatives based on impact, feasibility, and strategic alignment
- Manage product investments and resources across the lifecycle
- Lead delivery using Agile practices to drive high-quality, scalable solutions
- Partner with Product Owners to maintain a clear, outcome-driven backlog
- Ensure alignment with architecture, security, risk, and compliance standards
- Manage dependencies, risks, and opposing priorities across teams
- Serve as the primary point of contact and subject matter expert for your product area
- Clearly communicate vision, priorities, and outcomes to internal partners including senior leadership
- Align cross-functional teams and influence decisions through data and storytelling
- Use qualitative and quantitative data to advise decisions and measure success
- Define success metrics and continuously evaluate product performance
- Conduct analyses (e.g., return on investment, cost-benefit, customer insights) to guide strategy
- Build strong partnerships and lead through influence
- Mentor other product managers and advocate for standard processes in product management and UX
- Stay current on industry and technology trends. Continuously build product management expertise through learning and community engagement
Requirements:
- 5+ years of related experience leading digital products
- Experience in workforce benefits, financial services and/or insurance required
- 1+ years of experience leading and mentoring technical teams
- Strong critical thinking, analytical, and problem-solving skills
- Proven ability to influence across teams and multiple levels of authority
- Skilled in Agile methodologies and tools (e.g., Jira, Azure DevOps)
- Collaborative, adaptable, and comfortable navigating ambiguity
- Willingness to travel as needed
- High school diploma required
- Bachelor's degree