Sales Development Representative (SDR) - Microsoft Licensing and Renewals

Agile IT is a Microsoft AOS-G partner focused on supporting defense contractors in meeting CMMC compliance. They are seeking a high-energy Sales Development Representative to create pipeline and support licensing renewals by setting qualified appointments for Sellers and managing customer relationships.

Responsibilities:

• Prospect into target accounts through outbound calls and emails to book qualified Seller meetings
• Follow up on cold, warm, and Marketing-sourced leads
• Call down licensing renewals to identify renewal timing, risks, and expansion signals
• Prepare Sellers with clear context and meeting notes
• Own the Sales Accepted Lead (SAL) feedback loop and provide actionable input to Marketing
• Identify customer wins, objections, and trends to support case studies and go-to-market collateral
• Maintain accurate CRM data to support pipeline and renewals visibility
• Represent Agile IT with professionalism, energy, and strong written communication

Requirements:

• A motivated self-starter with energy, confidence, and urgency
• Comfortable creating conversations from scratch
• Engaging, personable, and credible with customers
• Hungry to win, learn fast, and earn more through performance
• Curious, coachable, and able to figure things out independently
• Reliable, organized, and known for follow-through
• Customer service experience with a strong focus on excellence
• Excellent written communication skills
• Aptitude and willingness to learn Microsoft licensing across Commercial, GCC, and GCC High
• Experience in SDR, outbound sales, renewals, or customer-facing roles preferred
• CRM experience is a plus