Sales & Marketing - Senior Solutions Engineer

Edged is a fast-growing provider of sustainable data centers and energy infrastructure. The Senior Solutions Engineer will play a pivotal role in driving technical customer solutions, combining deep technical expertise with strategic client engagement to architect cutting-edge data center solutions.

Responsibilities:

• Work directly with hyperscale and enterprise customers as primary technical point of contact performing customer-facing engineering functions in support of customer acquisition, project installation and custom construction solutions
• Lead site tours, technical calls and customer design reviews
• Primary technical lead for proposal generation and RFP responses
• Cultivate and expand strategic relationships with key technical decision-makers within customer organizations
• Understand clients' needs and tailor solutions to meet their specific requirements, ensuring high levels of satisfaction and retention
• Stay up to date with industry trends, competitive landscape, and emerging technologies to provide strategic insights, including but not limited to: Advanced liquid cooling architectures and implementations, Reference architectures for AI deployments, Next-generation power solutions and renewable energy integration, Innovation in sustainable data center practices
• Conduct training sessions and workshops for clients and internal teams to enhance product knowledge and technical skills
• Work closely with sales, product development, engineering, construction and operations teams to ensure alignment between customer requirements and company capabilities
• Provide feedback and insights to drive continuous improvement in product offerings and service delivery
• Assist the sales team in developing and delivering compelling presentations, proposals, and demonstrations
• Maintain accurate and up-to-date records of sales activities, client interactions, and market intelligence

Requirements:

• Understanding of data center infrastructure design and construction techniques, operational requirements and challenges, data center fit-out projects, equipment and technology advances and general industry trends
• Capable in determining electrical and mechanical data center solutions and leading technical conversations
• Understanding of the technical sales process and working with technical buyers and site selection teams for data center users
• Strong leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels
• Exceptional strategic thinking, problem-solving, and decision-making abilities
• Willingness to travel as required to meet clients and attend industry events
• Undergraduate degree in Mechanical, Electrical or Industrial Engineering required
• Minimum of 7+ years of hands-on technical data center engineering experience, including: Comprehensive understanding of data center development and construction processes, Expert-level knowledge in Mechanical and/or Electrical Engineering systems
• Demonstrated success in building and maintaining customer relationships
• Strong application software skills including MS Office, Bluebeam and AutoCAD
• Strong verbal and written communication skills
• Proven self-starter with attention to detail