Key skills
Product StrategyCustomer DiscoveryMarket ResearchRoadmap DevelopmentAI Product StrategySaaS Product ManagementRetention and Expansion ManagementMigration StrategyData-Driven Product MetricsCustomer ObsessionComfort with AmbiguityAISaaSLeadershipUser ResearchProduct ManagementCustomer SuccessSales
About this role
BombBomb is a company that pioneered video messaging to help relationship-driven professionals build authentic connections. They are seeking a Principal Product Manager to lead the transformation of their product strategy and drive sustainable growth by focusing on customer needs and measurable outcomes.
Responsibilities:
- Develop and continuously refine BombBomb's product strategy for our ICP’s market
- Conduct ongoing: Customer interviews, User research, Win/loss analysis, Churn analysis, Market research
- Own roadmap development across BombBomb
- Migration is one of BombBomb's most important strategic initiatives
- Identify where AI creates meaningful customer value
- Partner with Design, Engineering, Growth, and Customer Success to improve: Activation, Time-to-value, Product adoption, Customer engagement, Expansion, Retention
- Define and manage core product metrics including: Activation rate, Time to first value, Feature adoption, Product engagement, Migration progress, Expansion influence, Retention influence
- Partner closely with: Design, Engineering, Marketing, Product Marketing, Customer Success, Sales, Leadership
- Help define: Product processes, Product planning, Discovery practices, Prioritization frameworks, Future product team structure
- This role is expected to: Recommend product strategy, Recommend roadmap priorities, Recommend what stops, Recommend what gets funded, Recommend migration priorities
Requirements:
- 10+ years in Product Management
- Experience in SaaS businesses between $10M and $100M ARR
- Experience directly influencing retention, expansion, and revenue outcomes
- Experience leading product through significant business, market, or platform transitions
- 5+ years owning product strategy and roadmap decisions
- Strong customer discovery and research background
- Experience working closely with Design and Engineering
- Track record of delivering measurable business outcomes
- Experience balancing strategy and execution
- Experience in Homebuilding, Construction, Real Estate, or PropTech markets
- Experience with AI-native products
- Experience leading platform migrations
- Experience in vertical SaaS
- Experience helping companies find or regain product-market fit
- Experience building product organizations from an early stage