HR Business Partner - Remote

HCM Unlocked is a company focused on empowering its employees and clients through effective HR and Payroll technology. The HR Business Partner is a remote, client-facing consultant responsible for delivering various HR functions, including employee relations, policy development, and onboarding, while building strong relationships with clients.

Responsibilities:

• Provide HR support to HCM Unlocked Fractional HR clients in various HR-related topics including employee relations matters and resolve any issues that may arise with efficient problem-solving
• Serve as primary HR point of contact for an assigned portfolio of clients by building trusted advisor relationships and understanding each client's business, culture, workforce, and HR priorities
• Provide day-to-day HR guidance on employee relations matters which include coaching client administrators and/or managers regarding employee performance, documentation, workplace issues, and policy interpretation, when applicable support workplace investigations and documentation as appropriate
• Recommend HR best practices while recognizing when strategic or legal issues require escalation
• Support talent management and employee development initiatives
• Ensure legal compliance of HR state and federal regulations and applicable employment laws, and update policies/procedures as required
• Assist in development and implementation of HR policies and procedures including creation, updates, and maintenance of Employee Handbook
• Support clients with ad hoc policy and procedure governance and updates to ensure employee safety while providing recommendations on how to continually improve processes
• Prepare documentation, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver exceptional new hire experience
• Utilize HRIS software to manage employee recordkeeping, status changes, benefits, leaves, and absence administration
• Maintain employee files and records in electronic and/or paper format including benefits and attendance records
• When needed, oversee recruitment process by posting requisitions, identifying candidates, conducting background screenings, and issuing offer letters
• Support clients in managing various information requests from governmental agencies, such as unemployment
• Support clients in executing upon their performance management process including new hire reviews, discipline, and mid-year/full year appraisals depending on client needs
• Identify opportunities for process improvements and additional service offerings
• Identify risks, service gaps, and opportunities to improve the client overall experience with HCM Unlocked
• Contribute to process improvements, knowledge sharing, templates, and best practices across the HR consulting team

Requirements:

• Bachelor's degree in human resources, business, or related field
• 4-7 years of progressive Human Resources experience as an HR Generalist or HR Business Partner
• Demonstrated experience with employee relations and strong working knowledge of federal and state employment laws
• Proficiency with HRIS systems (i.e., ADP WFN, Paylocity, Paycor UKG, Rippling, etc.)
• Ability to work independently with little supervision
• Ability to remain calm while working under pressure in a busy environment
• Ability to work within timeframe of standard policies and procedures
• Ability to maintain confidentiality related to sensitive company and employee information
• Reliable high-speed internet access and a dedicated, distraction-free home workspace
• Ability to effectively manage time, prioritize tasks, and maintain productivity in a remote setting
• SHRM or PHR certification strongly preferred
• Experience with consulting or multi-client service environments in the HCM industry preferred