Business Analyst 5
Lansing, Michigan, United States of America
Contract
2 weeks ago
Key skills
AzureAzure DevOpsSDLCLeadershipFigmaCommunication
About this role
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
- Stakeholder Engagement & Communication
- Facilitate meetings with business stakeholders, technical teams, and external consultants.
- Act as the primary point of contact for field consultants regarding application issues.
- Communicate issue status, resolutions, and updates to relevant stakeholders.
- Operational & Technical Liaison
- Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
- Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
- Translate business needs into clear, actionable technical requirements.
- Leadership & Team Coordination
- Lead and mentor a team of business analysts.
- Delegate tasks effectively and ensure alignment with project goals.
- Facilitate and lead requirement-gathering sessions with both business and technical teams.
- Documentation & Knowledge Management
- Maintain comprehensive documentation on the project SharePoint site.
- Ensure all process changes and decisions are well-documented and accessible
Mandatory Skills:
- 4 + years of proven experience as a business analyst
- 1+ years of experience with Microsoft SharePoint
- 1+ years of experience with Azure DevOps; including creating User Stories and queries
- Strong understanding of the software development lifecycle (SDLC).
- Excellent communication, facilitation, and interpersonal skills.
- Leadership capabilities in cross-functional team environments.
- Exposure to Complex IT web Applications, within the past- 5 years
- Experience in gathering and documenting business feedback and incorporating changes into current- 5 years
- Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentation processes- 5 years
- Experience working as a liaison between the development team and project manager or business client in a software development project- 3 years
- Experience with Microsoft SharePoint- 1 year
- Experience with Azure DevOps; including creating User Stories and queries- 1 years
Preferred Skills
- 2 + years of experience working with grant management systems or government-funded programs
- 1+ year Experience developing wireframes, mockups, & prototypes in Figma or comparable design software