Staff Product Operations Manager

Saviynt is a leader in identity security, providing an AI-powered platform for managing access to applications and data. The Staff Product Operations Manager will oversee the development of operational systems and AI workflows, ensuring cross-functional alignment and efficient execution of product initiatives.

Responsibilities:

• Lead the development and delivery of roadmap presentations that clearly connect data-driven insights to strategic decisions
• Build and maintain AI-native workflows using Claude Code to automate roadmap assembly, surface insights from product data, and accelerate the preparation of executive-ready materials
• Collaborate cross-functionally to ensure feedback and analytics meaningfully shape product direction and outcomes
• Lead cross-functional projects, providing program management for major product initiatives
• Serve as the primary interlock with Marketing and Support to ensure coordinated planning, shared visibility, and aligned execution
• Partner with workstream owners to maintain alignment, ensure on-time delivery, and proactively address blockers or escalations
• Own the end-to-end process for capturing, synthesizing, and routing customer and field feedback
• Leverage Claude Code and AI workflows to continuously monitor feedback channels, auto-categorize inputs, identify emerging themes, and deliver structured summaries that keep the voice of the customer consistently represented in product planning and prioritization

Requirements:

• 7+ years of experience in Product Operations, Program Management, Business Operations, or a closely related function, ideally in a fast-paced, high-growth enterprise software environment
• Exceptional project management, planning, and organizational skills with meticulous attention to detail and a strong bias toward follow-through
• Demonstrated track record of managing multiple complex, high-priority initiatives simultaneously, setting clear expectations, maintaining momentum, and delivering on time
• Hands-on experience building AI-native workflows; proficiency with Claude Code or equivalent AI coding tools to automate operational processes and extract insight from large data sets
• Strong command of collaboration and productivity tools (e.g., Jira, Asana, Confluence, Google Workspace, Lucidchart, Slack) with the ability to rapidly adopt new platforms as needs evolve
• Highly analytical and process-oriented mindset, skilled at diagnosing inefficiencies, designing scalable systems, and operationalizing repeatable workflows
• Deep empathy for global teams and customers, with a consistent track record of translating real-world business needs into actionable product inputs
• Exceptional written and verbal communication skills, able to distill complex, nuanced topics into clear narratives for diverse audiences spanning Product, Marketing, Sales, and Executive Leadership
• Highly self-directed with strong judgment, comfortable operating autonomously, navigating ambiguity, and handling sensitive information with discretion
• Thrives in dynamic, fast-changing environments, solutions-oriented, resilient under pressure, and energized by the challenge of bringing order to complexity
• Entrepreneurial by nature, passionate about continuous improvement, building from zero to one, and leaving every system better than you found it